https://community.o2.co.uk/t5/Apple/internet/m-p/533704#M111582 <P>Hi</P><P>I cannot access the internet on my phone outside of my house</P> Mon, 23 Sep 2013 10:59:18 GMT Anonymous 2013-09-23T10:59:18Z https://community.o2.co.uk/t5/Apple/internet/m-p/533704#M111582 <P>Hi</P><P>I cannot access the internet on my phone outside of my house</P> Mon, 23 Sep 2013 10:59:18 GMT https://community.o2.co.uk/t5/Apple/internet/m-p/533704#M111582 Anonymous 2013-09-23T10:59:18Z https://community.o2.co.uk/t5/Apple/internet/m-p/533722#M111586 Hi.<BR /><BR />Do you see a 4g,3G , e or 0 symbol in your phones top status bar usually next to the o2 network logo.<BR /><BR />Make sure 3G and mobile data is turned on in your phone.<BR /><BR />Try Settings , general , reset , reset network settings.<BR />Check your service status for mast issues.<BR /><BR /><A target="_blank" href="http://status.o2.co.uk">http://status.o2.co.uk</A><BR /><BR /><BR />Give your sim a clean as this can help.<BR /><BR />Also check your apn settings in your phone.<BR /><BR /><A target="_blank" href="http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network">http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network</A><BR /><BR />If they are ok then ring customer services in 202 contract or 4445 payg to check your account. Mon, 23 Sep 2013 11:13:24 GMT https://community.o2.co.uk/t5/Apple/internet/m-p/533722#M111586 Anonymous 2013-09-23T11:13:24Z