topic Re: Sending e-mails in Apple

Sending e-mails

Anonymous — Fri, 03 May 2013 22:35:35 GMT

Hi, I'm Alan.

My ISP is TalkTalk and I have an iphone . I can receive e-mails OK but can not send them. I think it is something weird with the TalkTalk / o2 / apple relationship. Can anyone help with a solution?

Re: Sending e-mails

Liquid — Fri, 03 May 2013 22:42:52 GMT

Hello Alan and welcome to the forums

Is this a recent issue? Or has it always been present?

Try this;

Go to settings> mail,contacts,calenders> (the TalkTalk account)

Once your in there scroll down to the SMTP setting under "Outgoing mail server"

can you check your details are correct in there please.

From TalkTalks website;

Server: smtp.talktalk.net

Port: 587

for both Imap and Pop3

Re: Sending e-mails

MI5 — Fri, 03 May 2013 22:50:37 GMT

Or you could try "smtp.o2.co.uk" on Port 25 and do not tick SSL

Re: Sending e-mails

Anonymous — Fri, 03 May 2013 22:51:09 GMT

Liquid, hi

Settings all seem to be correct. I had an iphone 3GS with the same problem but thought that by upgrading to the iphone 5 the problem would go away. no such luck. Any ideas?

Re: Sending e-mails

Liquid — Fri, 03 May 2013 22:59:20 GMT

Try MI5s answer hes normally spot on.

If no such luck then can you try comparing your phones settings against TalkTalks step by step

http://help2.talktalk.co.uk/mobile/talktalk-email-setup-iphone

Edit: Ive just found a website claiming to use port 25 for the smtp.talktalk.net server could try that as well.

Edit2: Try deleteing the SMTP server then adding it in again. I had a simular issue with the now defunct ntl smtp.

Re: Sending e-mails

Anonymous — Fri, 03 May 2013 23:09:11 GMT

Bingo. smtp.talktalk.net with port 25 works. Ta very much

Re: Sending e-mails

Liquid — Fri, 03 May 2013 23:10:34 GMT

Figures the one on the companies official website doesn't work haha.

Glad you're sorted mate