topic APN issues iOS update 6.1.3 in Apple

APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 06:21:39 GMT

I updated to iOS 6.1.3 yesterday but had to do a factory restore as I didn't have space on my iPhone 4. I now have it working, apart from the 3G side of things. I can't find the section on the latest update on the iOS to change/add APN details. It's not how O2 say it is anymore 😕
All help gratefully received.

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 07:14:31 GMT

to change from default apn idata depending on language options.

settings> general> mobile data or cellular data> mobile data network or cellular data network> enter correct apn non iphone pay monthly or payg info.

To change description from cellular data to mobile data in settings > international> language > select british english

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 07:19:29 GMT

Morning!
Thanks for the quick response.
I don't have "mobile data" or "cellular data".
I've put a couple of screenshots here: http://www.flickr.com/x/t/0093009/photos/moondial1980/sets/72157633139755026/ to show you what I do have in the general settings section. There's also a screenshot from the "cellular" setting section.

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 07:34:25 GMT

In your cellular tab can you not scrool down to get to the cellular data network tab?

If not do a reset network settings and see if it is there

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 08:05:09 GMT

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=19044

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 08:09:15 GMT

@mrfeckles that o2 page is out of date with ios, my instructions posted are based on 6.1.3

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 08:11:46 GMT

That's the way I get into my settings I'm on ios 6.1.3. ?

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 08:14:53 GMT

Please then post your screen shots of the process as there are items missing / changed names from the o2 support page you linked to.

Or are you just post count building?

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 08:18:27 GMT

No I'm not. that's still the same as its the way I use. Just trying to help.

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 08:24:33 GMT

I did a network reset & it's done nothing.

I'm now lost and confused.

The image I posted the link to, those are the full menu screenshots.

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 08:54:01 GMT

did it work before 6.1.3?

If so try another restore

But on mine when in mobile data and scrool down I get this use mobile data network to enter apn's assuming british english is selected or it is celluler etc

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 09:12:52 GMT

It did work & I used to get the personal hotspot thing too. I'll try it shortly. Thanks.

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 13:45:35 GMT

Hi,

I've done a full restore and it's all working a bit better, but I'm still getting this:

As you can see, I'm now getting the "Mobile Data" menu... but still not getting a connection.

Getting frantic as I'm usually not near wifi, I've been lucky the last couple of days.

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 13:54:40 GMT

Okay, so on that page you just posted a screenshot of; try chaning the top idata.o2.co.uk to mobile.o2.co.uk and for the mms settings, change the idata one to wap.o2.co.uk

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 15:44:48 GMT

This is what I've done:

This is the result:

(Just FYI, I'm still able to make/take calls & texts).

Do I need to bring it up with O2 direct?

Re: APN issues iOS update 6.1.3

adamtemp64 — Mon, 01 Apr 2013 20:26:35 GMT

Are you payg or pay monthly or pay monthly iPhone data?

Did you restart iPhone after changes above?

Re: APN issues iOS update 6.1.3

Anonymous — Mon, 01 Apr 2013 21:01:45 GMT

I rebooted. Thank you, it's resolved

Re: APN issues iOS update 6.1.3

Toby — Wed, 03 Apr 2013 10:04:26 GMT

Great to hear you're sorted Moondial