topic Sim activation in Apple

Sim activation

Anonymous — Sat, 26 Jan 2013 23:27:54 GMT

Why does it take 24 hours to activate a sim card?

I have been with o2 for a long time & had no problems, this week your customer service has been dreadful :-(my iPhone has got a hardware problem, still sitting in local O2 store waiting to be sent off, it's still in warranty but can't have a new one. Been given a new sim card today for old iPhone 3 and it's still says no service, why does it take so long?

Thanks x

Re: Sim activation

MI5 — Sat, 26 Jan 2013 23:29:26 GMT

Sometimes it does and sometimes it doesn't. It depends on what mood the computer is in at the time. Keep rebooting your phone until you get a signal....

Re: Sim activation

Anonymous — Sat, 26 Jan 2013 23:37:51 GMT

Thanks!m driving me crazy!!!

Re: Sim activation

Liquid — Sun, 27 Jan 2013 00:23:25 GMT

It is a very temperamental system isn't it:( I've had swaps done in anything from 20mins to 48 hours myself.

Where did you get the sim activation done?

Re: Sim activation

jonsie — Sun, 27 Jan 2013 00:26:54 GMT

If it's not active in the morning after a reboot call customer service. The chat option isn't recommended, much better to speak with a customer service advisor.

Re: Sim activation

Anonymous — Sat, 08 Jun 2013 11:05:34 GMT

I reported my som as lost and now I got a new one. I wanted to call the number which is shown, but my phone only allowes emergency calls. So how can I activate my new sim from my phone?

Re: Sim activation

jonsie — Sat, 08 Jun 2013 13:59:13 GMT

Use the chat link in my signature just below.