topic Re: no service in Apple

no service

Anonymous — Wed, 16 Jan 2013 14:05:38 GMT

for the last 2 hours i have had no service at the top of my screen, therefore cannot use - anyone help?

Re: no service

MI5 — Wed, 16 Jan 2013 14:13:57 GMT

Check for service issues at http://status.o2.co.uk/. Remove and reinsert your sim and restart phone.

Re: no service

Anonymous — Wed, 16 Jan 2013 15:22:51 GMT

Are your family and friends in the same area having issues with their 02 coverage ?

Re: no service

MarkTadley — Wed, 16 Jan 2013 15:31:49 GMT

I've had the same type of thing for the last month and I either get 1-2 bars or no service on a 3g connection and if I turn that off, I get 1, 2 or maybe if lucky 3 bars. Signal coverage tells me i should get 5 bars on 2G and 2/3 bars on 3G - yeah right

Spoke to O2 today again and they say that they cant do anything about it and as i gone past 14 days.... tough luck basically.

On Virgin i used to get 5 bars adn perfect signal in same house

Booking into Apple and hope its a problem with iPhone 5

Re: no service

jonsie — Wed, 16 Jan 2013 16:21:35 GMT

From my own experience I found the iphone to have poorer reception in most areas, especially home, than any of my previous phones and my present phone. Hopefully Apple will replace it for you.

Re: FFRe: no service

MarkTadley — Wed, 16 Jan 2013 16:19:21 GMT

That's exactly what I am getting now and I have a BlackBerry at present and 1 month left on that contract (Virgin)

Crosses fingers Apple do when I do go into the store

Re: no service

Anonymous — Wed, 16 Jan 2013 17:09:51 GMT

They will swap it for a mint refurd if the phone shows up a fault in their diagnostic.

Re: no service

Anonymous — Wed, 16 Jan 2013 20:00:23 GMT

A colleague new to iPhones had no service yesterday, I switched the phone to airplane mode and back, no change, but a re-boot got the service back. We knew it wasn't a signal problem as no service had shown since they left home, over an hour's travel away from work.

Not sure if this will be of any help in this instance but worth a try in case it is the phone and not the signal.

Re: no service

Anonymous — Wed, 16 Jan 2013 21:12:01 GMT

Thanks for all suggestions. Finally managed to get service back by re-booting phone (Home button and turn off button simulaneously until apple appears). However, it did take two attempts. Other O2 users in the home had a service whilst I didn't, but text messages were taking over two hours to receive. So, not sure if this was a phone fault, or an O2 fault.

Re: no service

Anonymous — Thu, 17 Jan 2013 06:42:30 GMT

I turn my iPhone 5 off and then back on at least once a week. Following this regime I believe has helped my phone reset {rest}

Re: no service

Anonymous — Sat, 19 Jan 2013 00:05:27 GMT

Take the sim card out and turn the phone off, wipe the sim card to "earth" it. It should work fine after that! Thats what I did.

The guy in the O2 shop said he thinks its a build up of static on the sim card and lots of iphones and smart phones do it 😕

Not sure if he was telling the truth but it worked!!

Re: no service

perksie — Sat, 19 Jan 2013 00:07:21 GMT

@Anonymous wrote:
Take the sim card out and turn the phone off, wipe the sim card to "earth" it. It should work fine after that! Thats what I did.
The guy in the O2 shop said he thinks its a build up of static on the sim card and lots of iphones and smart phones do it 😕
Not sure if he was telling the truth but it worked!!

Good advice and it works for many people.