topic Re: Unlock my iphone 3gs in Apple

Unlock my iphone 3gs

Anonymous — Tue, 20 Nov 2012 14:28:34 GMT

Hi, hello to all!

i am travelling overseas and want to unlock my iphone 3gs. I have submitted the unlock form 5 times and each time received an email with this message " Sorry, you have not passed our security checks with the information that you have provided. Kindly check that you have
provided the correct information"

i have provided the correct info everytime!

please advise how to proceed as i would like to have my phone unlocked asap.

Many Thanks!

Re: Unlock my iphone 3gs

MI5 — Tue, 20 Nov 2012 14:30:04 GMT

I suggest you call customer services and find out exactly what they don't like.

Re: Unlock my iphone 3gs

Anonymous — Tue, 20 Nov 2012 14:33:17 GMT

Thanks for the quick response!

I am travelling and dont have the network coverage, so cant call customer services 😞

Re: Unlock my iphone 3gs

jonsie — Tue, 20 Nov 2012 14:34:11 GMT

You could try the chat link in my signature.

Re: Unlock my iphone 3gs

Anonymous — Tue, 20 Nov 2012 14:40:53 GMT

Thanks!

Well, Lucy keeps replying about iphone 5! Anything else please?

Re: Unlock my iphone 3gs

jonsie — Tue, 20 Nov 2012 14:44:40 GMT

Not Lucy, thats just an automated robot!

Just wait till the the chat link appears or you can use the one here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=13668

You need to be patient and the link appears when someone is free to chat.

Re: Unlock my iphone 3gs

perksie — Tue, 20 Nov 2012 14:49:28 GMT

@jonsie wrote:
Not Lucy, thats just an automated robot!

We all love Lucy, but sadly she's as dim as a Toc H lamp!

Re: Unlock my iphone 3gs

Anonymous — Tue, 20 Nov 2012 15:27:01 GMT

Many Thanks Jonsie!

chat solved my problem

Thanks again

Re: Unlock my iphone 3gs

jonsie — Tue, 20 Nov 2012 15:27:53 GMT

Glad you got it sorted, thanks for letting us know:smileyhappy: