topic Re: LOST 3G NETWORK in Apple

LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 16:49:24 GMT

I have an Iphone 3GS and recently downloaded the new software, but in doing so I have lost my 3G Connection and can't connect to the internet without WIFI...o2 sent me out a text with VPN details on it, but that hasn't worked either. Can anyone help?

Re: LOST 3G NETWORK

Liquid — Mon, 19 Nov 2012 16:50:16 GMT

Can you screenshot your VPN details and post it.

Also are you on contract/PAYG?

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 17:08:11 GMT

Also how did you update to 6.0.1? Over the air or via iTunes?

Re: LOST 3G NETWORK

jonsie — Mon, 19 Nov 2012 17:28:03 GMT

Are you on an iphone data plan or a standard data bolt on?

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 17:58:16 GMT

I have an Iphone 5 and having the same problem, can only use my wifi, no 3g coverage, message on safari reads "could not activate mobile data network" I am on a contract with 1 gb data and am no where near my limit, unlimited calls and msgs, please help!

Re: LOST 3G NETWORK

jonsie — Mon, 19 Nov 2012 18:00:57 GMT

Check your APN settings. They should be idata.o2.co.uk if you have a iphone data bolt on and mobile.o2.co.uk if a standard bolt on.

You could also try a 'reset network settings'.

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 18:09:31 GMT

APN is that, and i tried reset too, still having the same problem 😞

Re: LOST 3G NETWORK

Liquid — Mon, 19 Nov 2012 18:10:57 GMT

Have you checked the network status in your area?

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 18:21:29 GMT

yep all is ok, thats why i'm so confused 😕

Re: LOST 3G NETWORK

Liquid — Mon, 19 Nov 2012 18:30:15 GMT

Ok

•change APN then back again. Restart phone.
•restart phone
•restore from backup
•reset network settings.
•check if any other O2 users in your area have issues.

Try those and let us know:)

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 18:47:02 GMT

well that worked haha, only had to turn the bloody thing off and on again, sometimes its the simplest things hehe, thanks for all your help

Re: LOST 3G NETWORK

Anonymous — Mon, 19 Nov 2012 18:48:02 GMT

excellent stuff

Re: LOST 3G NETWORK

Liquid — Mon, 19 Nov 2012 18:48:22 GMT

Haha:) glad we could be off help:)

Re: LOST 3G NETWORK

Anonymous — Wed, 21 Nov 2012 08:33:56 GMT

Mine is workin now too, all i had to do was reset my network settings. Thanks for your help