https://community.o2.co.uk/t5/Business-Customers/Renewal/m-p/1148260#M943 <P>No <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3279496">@Goodconnections</a></P><P>I haven't personally. You may be better ringing 8002 again in the hope you get a different advisor...?</P> Thu, 23 Aug 2018 07:23:25 GMT Cleoriff 2018-08-23T07:23:25Z https://community.o2.co.uk/t5/Business-Customers/Renewal/m-p/1148259#M942 Having been a Business customer for over 20yrs I contacted Business Customer Services dept to discuss renewal of contracts. Every year I have been offered a suitable deal. On this occasion however having tried to negotiate with rival offers I was promptly put through to retentions who's only offer was a PUK code!<BR />After 20yrs they saw fit to lose a loyal customer.<BR />Anyone else suffered a shift in loyalty/retention towards long term customers?<BR /> Thu, 23 Aug 2018 07:15:11 GMT https://community.o2.co.uk/t5/Business-Customers/Renewal/m-p/1148259#M942 Goodconnections 2018-08-23T07:15:11Z https://community.o2.co.uk/t5/Business-Customers/Renewal/m-p/1148260#M943 <P>No <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3279496">@Goodconnections</a></P><P>I haven't personally. You may be better ringing 8002 again in the hope you get a different advisor...?</P> Thu, 23 Aug 2018 07:23:25 GMT https://community.o2.co.uk/t5/Business-Customers/Renewal/m-p/1148260#M943 Cleoriff 2018-08-23T07:23:25Z