topic Re: J1 Media Ltd charges in Business Customers

J1 Media Ltd charges

Nath — Thu, 26 Jul 2018 10:49:56 GMT

I've noticed additional charges in my bill for £4.50 on two occassions but after speaking to O2 customer services (Online chat) - I've been asked to Text 'STOP' to 83463 and Allow up to 24 hours for the messages to stop. This is usually free but can cost the maximum of a standard rate message.

The agent has also applied restrictions from their end to stop any further charges and i was assured these transactions will not happen again.

Re: J1 Media Ltd charges

Anonymous — Thu, 26 Jul 2018 10:52:43 GMT

@Nath Please read this guide then get o2 to put a premium bar on your account

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Re: J1 Media Ltd charges

Cleoriff — Thu, 26 Jul 2018 11:07:41 GMT

@NathRing customer services and ask for these bars to be put on your account

Bar all Direct to Bill Debits
Premium Bar (calls to premium numbers, 090, 070 etc.)

This will avoid anything like this happening again