topic Re: Delivery in Business Customers

Delivery

Rosey — Tue, 24 Jul 2018 11:01:03 GMT

I changed the address of my bill after ordering my upgrade, what will happen to my delivery?

MI5 — Tue, 24 Jul 2018 11:14:54 GMT

It will go to the address that is stated on your order details / confirmation email.

Bambino — Tue, 24 Jul 2018 11:28:07 GMT

@Rosey Call customer service to make sure it's going to the address you want it to go to. https://www.o2.co.uk/contactus Don't use Live Chat.

MI5 — Tue, 24 Jul 2018 12:12:01 GMT

The address cannot be changed once an order has been processed.
You would need to cancel the order and start again.

EmilieT — Thu, 26 Jul 2018 09:45:15 GMT

Hi @Rosey, I hope you find the replies above hepful but please do let us know how your order is progressing Which phone did you upgrade to?

to the forum!