Huge Bill

cmoore_33 — Mon, 09 Jul 2018 11:42:24 GMT

I have been a customer of O2 for years now and always been happy with the service for both my business phone and business iPad

My recent bill has come as a shock as you can see from my billing trend. I appreciate I went over my allowance, but I would have hoped someone would have contacted me at some point when my bill soared to such a hige increase.

Paying this is a real struggle for my business this month and I need to purchase services from companies who are going to help my business continue not be part of the struggle.

I am so disappointed by the lack of support here. Surely there should be a cut off when bils increase so drastically?

Re: Huge Bill

MI5 — Mon, 09 Jul 2018 11:56:36 GMT

There are very few safeguards in this respect on business accounts.
You should call customer services though to discuss http://www.o2.co.uk/contactus

Re: Huge Bill

cmoore_33 — Mon, 09 Jul 2018 12:07:08 GMT

Thank you

Re: Huge Bill

MI5 — Mon, 09 Jul 2018 14:14:15 GMT

Best of luck

topic Re: Huge Bill in Business Customers

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