https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801375#M4784 <P>If your direct debit is still in place then it will be returned to your bank account.</P><P>If not, contact Payment Management&nbsp;</P><P>You can reach the Payment Management team on 0800 902 0217.</P><P>The opening times are:</P><P>Monday to Friday – 8am to 8pm</P><P>Saturday – 8am to 6pm</P><P>Sunday – 9am to 6pm</P> Tue, 08 Jul 2025 11:19:46 GMT Enlli 2025-07-08T11:19:46Z https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801374#M4783 <P>I left o2 on 20th May paid last bill contact them to make sure my account was closed but I receieved an email with latest bill saying -£12 which mean they owe money. What happens with that.</P> Tue, 08 Jul 2025 11:08:59 GMT https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801374#M4783 Deedy1988 2025-07-08T11:08:59Z https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801375#M4784 <P>If your direct debit is still in place then it will be returned to your bank account.</P><P>If not, contact Payment Management&nbsp;</P><P>You can reach the Payment Management team on 0800 902 0217.</P><P>The opening times are:</P><P>Monday to Friday – 8am to 8pm</P><P>Saturday – 8am to 6pm</P><P>Sunday – 9am to 6pm</P> Tue, 08 Jul 2025 11:19:46 GMT https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801375#M4784 Enlli 2025-07-08T11:19:46Z https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801383#M4785 <P>There is usually a link in the email with information on refunding the money back</P><P>more info on receiving here</P><P><A href="https://www.o2.co.uk/help/account/billing-and-usage/refunds" target="_blank">Refund information</A></P><P>&nbsp;</P> Tue, 08 Jul 2025 11:59:51 GMT https://community.o2.co.uk/t5/Business-Customers/Money-owed-to-me/m-p/1801383#M4785 jonsie 2025-07-08T11:59:51Z