topic Re: How do I contact support using chat in Business Customers

How do I contact support using chat

HarryHotdog — Sat, 17 May 2025 09:59:15 GMT

My phone only receives incoming calls, I cannot make outgoing calls, everything, including 202 and 2202 etc fails to connect. I am 25 miles from a public phone box. How do I contact support over chat, my bill is up to date, it is three days of no outgoing calls so far, I can't communicate with my bank or any clients, this is a business account.

Re: How do I contact support using chat

MI5 — Sat, 17 May 2025 10:07:18 GMT

@HarryHotdog

It's 8002 for business accounts, if that works.

Not sure if there is a chat option in your MyO2, but there is on consumer accounts under support.

Otherwise, message on social media and ask for a call back.

Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

In store is also an option if there is one nearby.

Find a store

Re: How do I contact support using chat

MI5 — Sat, 17 May 2025 10:39:50 GMT

Some additional help also @HarryHotdog

https://www.o2.co.uk/apps/my-network