topic Re: Communications Plus in Business Customers

Communications Plus

KK1975 — Mon, 14 Oct 2024 16:01:00 GMT

I've had calls and emails from Communications Plus who say they are part of/affiliated with O2 and we can do our business upgrades and contracts with them. Is this correct? Is it safe to talk to them and deal with them rather than directly with O2?

I do need to upgrade and have already spent too long on hold to O2 this afternoon trying to get an answer. It would be easier to deal with them.

Any advice?

Re: Communications Plus

Enlli — Mon, 14 Oct 2024 16:15:49 GMT

Steer clear. They are part of O2's "trusted" partners.

Yes they only do business accounts but you will be with them and not O2 if you sign up.

None of the "trusted" partners seem to have a good reputation.

Re: Communications Plus

Oxonian — Mon, 14 Oct 2024 19:12:40 GMT

The four tabs on this webpage list all of O2's "trusted partners" :-

O2 Approved Business Partners | O2 Business

https://www.o2.co.uk/business/contact-us/partners#1

I am sure that they must have many satisfied customers !

Take care. 👍

Re: Communications Plus

MI5 — Mon, 14 Oct 2024 19:20:12 GMT

@Oxonian wrote:

I am sure that they must have many satisfied customers !

Until you realise that you are vastly overpaying, try to leave and find out you can't because of some obscure clause in the T&C's

Re: Communications Plus

jonsie — Mon, 14 Oct 2024 19:27:12 GMT

-Just stay the hell away from these bandits!

Re: Communications Plus

Oxonian — Mon, 14 Oct 2024 19:51:09 GMT

@MI5 wrote:
@Oxonian wrote:

I am sure that they must have many satisfied customers !

Until you realise that you are vastly overpaying, try to leave and find out you can't because of some obscure clause in the T&C's

I was actually being facetious, hence the "take care" of the next paragraph ! 👍