topic Re: End of contract. in Business Customers

End of contract.

Constabulary — Wed, 24 Jul 2024 10:58:39 GMT

My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it. I have changed my account password with O2 various times will this later one be the one they are asking for?

Re: End of contract.

MI5 — Wed, 24 Jul 2024 11:20:38 GMT

@Constabulary

They want the security word which you can update under your details in your MyO2.

Re: End of contract.

Oxonian — Thu, 25 Jul 2024 19:39:21 GMT

@Constabulary wrote:
My three year contract has finished but I wish to keep the mobile phone only paying for the sim. I have been asked for the original password given on the completion of contract 3 years ago but I no longer remember it. I have changed my account password with O2 various times will this later one be the one they are asking for?

The first sentence above @Constabulary does not make you intentions completely clear, but if you intend staying with O2 once your contract ends, you might want to "upgrade" to something cheaper. At the moment, there are five O2 deals available on :-

SIM Only Deals: Compare our best in July 2024 - Uswitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/

They are :-

Please let us know if you have any queries. 👍

Re: End of contract.

MI5 — Thu, 25 Jul 2024 20:13:21 GMT

Yet the question was about passwords....

Re: End of contract.

Constabulary — Sat, 27 Jul 2024 12:06:42 GMT

Many thanks. It seems my problem has now been rectified. Just waiting for confirmation. Once again Many Thanks.

Re: End of contract.

Oxonian — Sat, 27 Jul 2024 13:33:28 GMT

You are welcome @Constabulary ; hopefully you found a SIM-only deal at a price that you considered reasonable. 👍