topic Re: Contact is held by third party in Business Customers

Contact is held by third party

Buddy73 — Wed, 27 Mar 2024 15:45:07 GMT

Trying to sort this out but cannot get through to customer services

madasaf1sh — Wed, 27 Mar 2024 15:50:12 GMT

If your contract is managed by a 3rd party you need to speak to them, as you don't have a direct relationship with o2 and they wont be able to help..

Buddy73 — Wed, 27 Mar 2024 15:51:10 GMT

trying to contact o2 but no joy in getting through without being put through to the third party

Buddy73 — Wed, 27 Mar 2024 15:52:21 GMT

I just want to talk to o2

madasaf1sh — Wed, 27 Mar 2024 15:57:12 GMT

If its about your contract you cant, as the CS etc is all managed by them.. So you are not an o2 direct customer..

This is not customer services either...

Bambino — Wed, 27 Mar 2024 15:57:44 GMT

@Buddy73 If you are not the account holder O2 will not speak to you.