topic MCK Number Needed in Business Customers

MCK Number Needed

DHT — Sun, 18 Feb 2024 17:16:43 GMT

Hi,

So I have an old device I need to use but we have now moved to a different service provider and had to request a PUC code to unlock the device from o2. I accidently entered this code incorrectly 3 times and now the device is asking me for a MCK code. I have spoken with customer service multiple times but they just sent me the PUC code again before advising me to visit a store to solve the problem but they said my best bet to fix the issue would be to post on this community forum.

Please help!!!!

Re: MCK Number Needed

MI5 — Sun, 18 Feb 2024 17:21:08 GMT

@DHT

You'll need @Dave-O2 to help you tomorrow.

Re: MCK Number Needed

DHT — Sun, 18 Feb 2024 21:45:04 GMT

@Dave-O2 if you could help I would really appreciate it?

Re: MCK Number Needed

Dave-O2 — Mon, 19 Feb 2024 10:17:23 GMT

Thanks for the tag @MI5

@DHT If you drop me a PM with your mobile number and some more details i'll take a closer look 😊

Re: MCK Number Needed

DHT — Mon, 19 Feb 2024 10:21:20 GMT

Sorry I'm new to this how do I send a private message?

Re: MCK Number Needed

Enlli — Mon, 19 Feb 2024 10:39:58 GMT

@DHT If you click on Dave's name in his post. You will give you the option to send a message

Re: MCK Number Needed

DHT — Mon, 26 Feb 2024 23:07:34 GMT

@Dave-O2 Thank you for your help on this all sorted