topic Re: When will O2 Business support cellular for Apple Watch? in Business Customers

When will O2 Business support cellular for Apple Watch?

Stu5 — Mon, 02 Jan 2023 18:01:26 GMT

It has been years now and I am still waiting for cellular support for Apple Watch. Can we get a timeline on this, please? If not, then I think it's time to start looking at Vodafone Business, who have full Apple Watch support.

Re: When will O2 Business support cellular for Apple Watch?

Enlli — Mon, 02 Jan 2023 18:36:35 GMT

We are all customers here so we do not have access to such information.

The launch of anything like that would be a commercial decision and would not be communicated to anybody till just before going live

Re: When will O2 Business support cellular for Apple Watch?

Bambino — Mon, 02 Jan 2023 18:42:23 GMT

@Stu5 The only one here who may know would be @Chris_K but I don't know if he's on duty today. He will reply when he sees the tag at some point.

Re: When will O2 Business support cellular for Apple Watch?

Philtheprint — Fri, 17 Feb 2023 09:08:55 GMT

It's the most absurd situation - particularly as personal customers have access. Backward that O2 don't support the latest technology.

Re: When will O2 Business support cellular for Apple Watch?

madasaf1sh — Fri, 17 Feb 2023 09:32:15 GMT

@Philtheprint

When Enterprise customers ask for it, then adding watches to a Business contract wont happen, and as some one that manages enterprise devices, we have had 0 requests from C level down to add a watch to our service. and talking to peers across various enterprises the requests are between 0 and 1...

I do hope they bring them to business accounts from SMB's but I cant see it..

Re: When will O2 Business support cellular for Apple Watch?

Philtheprint — Fri, 17 Feb 2023 09:41:59 GMT

I'm not asking for it to be part of the contract, simply for the functionality to work if you choose to purchase a watch. O2 are only carrier not to allow connection, utterly ridiculous for them not to support available technology.

Re: When will O2 Business support cellular for Apple Watch?

madasaf1sh — Fri, 17 Feb 2023 09:50:25 GMT

@Philtheprint

You have to signup for a connection to the watch on o2 (EE and Voda are the same), so you have to add it to the contract, and pay a monthly fee.

If the watch is key to you then move to EE or Vodafone, to avail of it,

Re: When will O2 Business support cellular for Apple Watch?

Philtheprint — Fri, 17 Feb 2023 09:52:38 GMT

Yep, as I say, ridiculous. Personal customers don't have to pay more, why should I?

No logical reason not to support.

Re: When will O2 Business support cellular for Apple Watch?

gmarkj — Sat, 18 Feb 2023 12:18:55 GMT

@Philtheprint wrote:

Yep, as I say, ridiculous. Personal customers don't have to pay more, why should I?

No logical reason not to support.

But they do pay more @Philtheprint ?

To have the watch work as a stand-alone device you have to pay £5 per month for the watch data connection, so yes personal customers DO pay more!

And as @madasaf1sh says, both EE and Voda also charge for the watch connection...

Re: When will O2 Business support cellular for Apple Watch?

Philtheprint — Mon, 20 Feb 2023 07:48:42 GMT

I think you are missing the point. O2 simply don't allow access full stop. Fee or not, when Personal Customers do have access. Absolutely no logical reason.

Re: When will O2 Business support cellular for Apple Watch?

MI5 — Mon, 20 Feb 2023 08:08:11 GMT

@Philtheprint

We were always told in the past that it was due to different billing platforms and the business one wasn't compatible with the needs for the Apple watch.

As O2 are now updating the billing system, it may be possible in the future..... who knows?

Re: When will O2 Business support cellular for Apple Watch?

Philtheprint — Mon, 20 Feb 2023 08:13:02 GMT

If I had a billing system that didn't allow me to bill my customers a little more £, upgrading it would be a matter of absolute urgency!

I live in hope!

Re: When will O2 Business support cellular for Apple Watch?

Anna_S — Sat, 08 Apr 2023 08:09:22 GMT

I'm also looking to switch for the same reason!!

Re: When will O2 Business support cellular for Apple Watch?

AnythingbutOh2 — Sat, 12 Aug 2023 10:19:42 GMT

I can’t figure out for the life of me what the point of O2 business is. I’ve been with O2 since about 2010 and the last few years they are getting progressively and rapidly worse. Existing customers mean nothing to them. I had to suffer 10 days of zero connectivity for data, calls and messaging last year and even though the ombudsman got involved O2 insisted that it was a perfectly acceptable fault even though I lost customers and work because of it. They also refused to let me leave my contract so I’m still locked in until September 2024! I highly recommend that you and anyone you know desert O2 altogether - they’ve left a very bitter taste in my mouth after years of being their good customer. And obviously I can’t use my new Apple Watch ultra on O2B, so have to use my backup EE line which I had to buy when O2B failed me for 10 days. F#%k O2 Business.