topic Re: Dual eSim in Philippines in Business Customers

Dual eSim in Philippines

KCLS — Thu, 12 Nov 2020 08:01:07 GMT

My colleague who is in the Philippines (wanting the esim as a dual sim) would like to know the following before we proceed to getting business contracts for our company but I’m struggling to find the answers and O2 aren’t getting back to me.

“1 - I'm in Manila using a Philippines sim. I want the new O2 eSim to have my current UK number... do I need to put the current UK sim into the Philippine phone when I do this process for eSim?

2 - will it run up any charges whilst the Philippines phone is on by trying to connect to a world tariff?

3 - I want it only to receive texts in the Philippines... and for it to be the main number when in the UK. Will it allow me to swap from one number to the other and back again - change primary number?“

He also found the following in the O2 terms.

"If either your physical sim or esim is terminated or suspended by us for a breach of Your Pay Monthly Mobile Agreement, the other sim may be terminated or suspended too. This may also result in your device being blacklisted."

He asked if O2 can terminate the Ph sim somehow? I don't think they can - this probably relates only to O2 sims... but want to be sure.

Any advice greatly appreciated!

Re: Dual eSim in Philippines

MI5 — Thu, 12 Nov 2020 08:23:34 GMT

@KCLS

Since the answer to the first question largely eliminates the possibilty of any other answers being relevant, I'll try to explain.....

1 - It will not be possible to activate an eSim unless you are in the UK.

2 - You will incur charges if the O2 number receives any calls (inc voicemails) or if you make calls or send texts. Texts are free to receive.

3 - Yes, you can switch between primary and secondary at any time (but see (1) above).

4 - Only relates to O2 sims

Re: Dual eSim in Philippines

KCLS — Thu, 12 Nov 2020 08:36:42 GMT

Thank you so much!

Re: Dual eSim in Philippines

MI5 — Thu, 12 Nov 2020 08:44:06 GMT

Most welcome