topic Unblock in Business Customers

Unblock

ray3 — Tue, 28 Apr 2020 09:05:24 GMT

How can I get in contact to unblock my phone
As I can’t call out and live chat isn’t available?

Re: Unblock

Cleoriff — Tue, 28 Apr 2020 09:07:46 GMT

Hi @ray3

https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

Re: Unblock

ray3 — Tue, 28 Apr 2020 09:20:29 GMT

My phone was lost it was reported I’ve received the sim but my phone is still blocked
I can’t receive texts/ calls or call out

Re: Unblock

Cleoriff — Tue, 28 Apr 2020 09:29:54 GMT

@ray3

O2 will have placed bars on your account. You need to call them to get them lifted

All numbers in this guide.

Re: Unblock

ray3 — Tue, 28 Apr 2020 10:26:15 GMT

Again I can’t make or receive calls

Re: Unblock

gmarkj — Tue, 28 Apr 2020 10:36:17 GMT

If you read the guide above there are numbers you can call for free using Skype @ray3.

Re: Unblock

O2John — Fri, 01 May 2020 14:58:34 GMT

@ray3 Did you manage to get this resolved? If not; is this a number provided for you by your employer, or a number you own directly (either on your own business account, or a personal account)?