https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018628#M89000 All deals are the same for new or old customers, no difference.<BR />Existing customers can also negotiate a small loyalty discount when renewing contracts too. Sun, 20 Nov 2016 14:46:49 GMT MI5 2016-11-20T14:46:49Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018617#M88996 <P>Why does o2 always reward new customers and not existing customers. IHave been with o2 for years but I never get any rewards or offers like new customers get. Customer loyalty seems to be non existant for existing customers. What about a data bonus or tariff change?</P> Sun, 20 Nov 2016 14:16:41 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018617#M88996 Anonymous 2016-11-20T14:16:41Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018621#M88997 New customer deals are always available to existing customers with o2. But ill accept my error if you give an example Sun, 20 Nov 2016 14:29:03 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018621#M88997 Curr946 2016-11-20T14:29:03Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018628#M89000 All deals are the same for new or old customers, no difference.<BR />Existing customers can also negotiate a small loyalty discount when renewing contracts too. Sun, 20 Nov 2016 14:46:49 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018628#M89000 MI5 2016-11-20T14:46:49Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018643#M89004 <P>New customers are treated the same as existing customers under their fair deal policy. What should really annoy you is the preferential deals for Apple buyers, be they old or new.</P> Sun, 20 Nov 2016 15:08:21 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018643#M89004 jonsie 2016-11-20T15:08:21Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018646#M89006 <P>Yes there does seem to be better deals for Apple users. I know because with the advantages of Refresh I done it a few times but there also good deals on Samsung devices too but mainly the other manufacturers get missed out by O2</P> Sun, 20 Nov 2016 15:16:32 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018646#M89006 Anonymous 2016-11-20T15:16:32Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018709#M89040 <P>I've not noticed any preferential deals on Apple devices?&nbsp;</P><P>&nbsp;</P><P>I'm looking to upgrade my phone though, will need to see whats on offer.&nbsp;</P> Sun, 20 Nov 2016 22:25:22 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018709#M89040 Anonymous 2016-11-20T22:25:22Z https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018724#M89050 <P>If you look through the deals you may find better prices or allowances associated with iPhone deals than other phones.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 20 Nov 2016 22:46:52 GMT https://community.o2.co.uk/t5/Off-Topic/Why-does-o2-always-reward-new-customers-and-not-existing/m-p/1018724#M89050 Anonymous 2016-11-20T22:46:52Z