topic Re: Someone's getting a bashing in Off-Topic

Someone's getting a bashing

sheepdog — Thu, 21 Feb 2013 12:05:44 GMT

Being entertained by this thread this morning. And you wonder why I'm an advocate of not letting newcomers post until they've been reviewed by a moderator.

Loving the link being made between a mobile phone network and getting a ticket

Sheepdog in "is it ~~iphone~~ Galaxy S4 season yet?" mode

Re: Someone's getting a bashing

adamtemp64 — Thu, 21 Feb 2013 12:06:41 GMT

And all the fake Kudos being given lol

Re: Someone's getting a bashing

sheepdog — Thu, 21 Feb 2013 12:10:49 GMT

Maybe we should give Leonard some kudos but that might ignite a flame war

re: someones getting a bashing

Anonymous — Thu, 21 Feb 2013 12:20:30 GMT

oooh lord, i know i post a load of random stuff... but... just wow...

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 12:47:38 GMT

I love how informed the people are.

Such a sad country we live in 😞 populated by ............ (Fill as you wish so I don't get it deleted again:D)

Re: re: someones getting a bashing

sheepdog — Thu, 21 Feb 2013 12:49:45 GMT

oh dear. liquid has joined in now. Don't think he's quite had the full forum experience of newbie backlash! He'll learn soon...

Edit: typed during liquid's reply!

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 12:49:29 GMT

I was here for the iPhone 5 thing and I loved it:)

I await the insults:D

Re: Someone's getting a bashing

jonsie — Thu, 21 Feb 2013 12:51:21 GMT

....and they'll be coming thick and fast!!

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 12:54:37 GMT

Well the posters have defiantly proven that the majority of them are the former:D

it appears I have a kudo from one of the upset members:/.

I wonder if they believe all posts need one, its unlikely any of them actually agreed with my post.

kinda wish steersy was here:( his post would of been deleted by now but it would of provided considerable amusement

Re: Someone's getting a bashing

MI5 — Thu, 21 Feb 2013 13:02:52 GMT

I'm keeping out of it......

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 13:04:35 GMT

I've been bored and I've got the day off. I'm getting stuck in

Re: Someone's getting a bashing

Anonymous — Thu, 21 Feb 2013 13:04:50 GMT

In fairness, Leonard does get paid to receive these bashings so it's not all bad!

The customers did have some valid points, with no safeguards to prevent the eBay selling and the ticketing website should have been able to update users more frequently if it is, as they claimed, keeping htem in a queue for non-existent tickets. But then, as you said, with 22 million customers - not everyone is going to get a ticket and obviously some people will be pretty pissed off with that, especially if they have waited for over an hour!

But my favourite comment was "why am I still in a queue? I have 3 screens open in a queue!"

Re: Someone's getting a bashing

jonsie — Thu, 21 Feb 2013 13:05:34 GMT

@Liquid wrote:
I've been bored and I've got the day off. I'm getting stuck in

brave man (or stupid?)....keeping well away!

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 13:06:42 GMT

Haha yes....

22million customers say 100,000 trying to get tickets and then the idiots with multiple sessions trying to take the service offline.

It's like the ignorant version off a DDOS attack

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 13:07:10 GMT

I'm leaning towards the "stupid"

Re: Someone's getting a bashing

MI5 — Thu, 21 Feb 2013 13:09:34 GMT

and they're all leaving O2 because of it

Re: Someone's getting a bashing

Anonymous — Thu, 21 Feb 2013 13:12:42 GMT

this is just daft,i mean, i like beyonce, but a) this happens to EVERY BAND/ARTIST, people WILL get there first and sell them on and B) why the heck do we even want to know. surely it should allbe saved for PM, rather than moaning about something they cannot do anything about?

i will find a noce way to put this on there. so i dont get banned/ deleted etc...

Re: Someone's getting a bashing

Liquid — Thu, 21 Feb 2013 13:15:22 GMT

Hey if they're the ones who keep me stuck in a queue for CS when I need it then I'm happy for them to leave

while I agree completely with what you say Carrie I can see Leonard's inbox getting overrun haha. Not sure he's aporiciate it too much;D

Re: Someone's getting a bashing

MI5 — Thu, 21 Feb 2013 13:16:39 GMT

It's time O2 included a "natural selection" rating when considering new contracts.....

Re: Someone's getting a bashing

Anonymous — Thu, 21 Feb 2013 13:17:15 GMT

@Liquid wrote:
Hey if they're the ones who keep me stuck in a queue for CS when I need it then I'm happy for them to leave

Just out of curiosity - when you guys call O2 do you go through to any old advisor or do you try get through to any specific departments?

The reason I ask is because I used to be part of the iPhone team when all iPhone tech was done in Glasgow and the amount of customers I spoke to who never had iPhones but manipulated the IVR cause they knew the department was helpful.

I've also helped a good few customers on different networks who called that line because "although I'm not with O2 - I know the customer service is good, so can you help me with my iPhone problem?"