topic Re: Fibre Broadband in Off-Topic

Fibre Broadband

Anonymous — Fri, 20 Nov 2015 10:34:55 GMT

My broadband contract has expired so now shopping around to get the best Fibre Broadband package.

Does anyone have any recommendations?

I have Sky broadband at the moment but heard their routers are not too good at Fibre speeds?

Re: Fibre Broadband

jonsie — Fri, 20 Nov 2015 10:42:14 GMT

I've had no problems with Virginmedia, no TM, decent router, spoke to customer service three times about the telephone side of things and all dealt with efficiently and politely with minimal waiting times. What swayed it for me was the overall package price compared to both Sky and BT.

Re: Fibre Broadband

gmarkj — Fri, 20 Nov 2015 10:42:59 GMT

We have Virgin Media at ours. 50Mb broadband, and usually get 40+ d/l speeds using their kit. No cap to d/l limit (been told our last few months has been 90+ Gb...)

Pretty good CS wise - normally answer the phone within 5 minutes, get hold of someone that can help and if we need an engineer usually come within a few days.

Good luck!!

Re: Fibre Broadband

Anonymous — Fri, 20 Nov 2015 10:43:00 GMT

Thanks @jonsie but Virgin not available down yer in Devon!!

Re: Fibre Broadband

MI5 — Fri, 20 Nov 2015 10:43:03 GMT

Virgin is cheapest in my area but BT is more stable.

Re: Fibre Broadband

Anonymous — Fri, 20 Nov 2015 10:46:41 GMT

thanks everyone.....by the sounds of it im gutted not to have Virgin available.

Re: Fibre Broadband

Cleoriff — Fri, 20 Nov 2015 10:47:10 GMT

I changed from Vigin to BT and it suits us perfectly. Everyone has a different need for broadband...dependent on lifestyle. What suits one definitely wont suit another...

Re: Fibre Broadband

gmarkj — Fri, 20 Nov 2015 10:49:04 GMT

TBF, BT have got some good offers on (Entertainment Plus, Infinity 2 and phone line for about 55 a month) which was tempting.

However the faff to get it all installed made the saving now worth the effort...

Re: Fibre Broadband

Anonymous — Fri, 20 Nov 2015 10:51:45 GMT

Sky have offered me 38MB unlimited broadband, Sky Family TV (50 HD Channels), Evening a& Weekend calls and Line Rental = total £42.40 a month......bargain as far as i can see but just not sure about their routers!

Re: Fibre Broadband

Cleoriff — Fri, 20 Nov 2015 10:52:09 GMT

@gmarkj wrote:
TBF, BT have got some good offers on (Entertainment Plus, Infinity 2 and phone line for about 55 a month) which was tempting.

However the faff to get it all installed made the saving now worth the effort...

No faff for us. We had it originally...then swapped to Virgin....which got progressively worse for us and needs of the family...so we went back to BT...obviously it was a bit of an upgrade but the initial installation was in place

Re: Fibre Broadband

jonsie — Fri, 20 Nov 2015 11:04:21 GMT

This was my last speed test shortly before coming to Thailand this time.Ive since had an email to tell me I've been 'supercharged'.....hope that doesn't mean it's a big bill waiting

Re: Fibre Broadband

gmarkj — Fri, 20 Nov 2015 11:04:46 GMT

@Cleoriff wrote:
No faff for us. We had it originally...then swapped to Virgin....which got progressively worse for us and needs of the family...so we went back to BT...obviously it was a bit of an upgrade but the initial installation was in place

When looking into it, we would need to either upgrade our aerial or get a new one in - not cheap (about £100 is the amount i've seen a few times).

Plus upfront costs for new kit (router, tv units, etc).

The biggest issue is losing everything we currently had recorded on TiVo/V+ boxes - there must be over 100 hours of programmes currently recorded!! If this could have been transferred or saved then I might have considered it, but seeing as VM brought the package price down to about £4-5 more than BT it wouldn't have been worth all the additional effort.

Re: Fibre Broadband

Cleoriff — Fri, 20 Nov 2015 11:17:14 GMT

I agree @gmarkj It has to be a decision to suit individual needs...We had Virgin well before the days of Tivo boxes. ...One of my sons is with Sky....and the other is with Virgin. We only live 8 miles apart so it definitely is down to personal choice....

Re: Fibre Broadband

gmarkj — Mon, 23 Nov 2015 06:58:21 GMT

So after stating that VM were pretty good... their broadband service has been non-existant since Friday morning.

It apparently is a known issue, and one they are "working hard to fix" but can still somehow say it should be finished and working by 4pm today (Monday).

Still, in their favour they have credited our account with the price of the broadband since the problem started.

Just hope it is fixed by the time I get home...

Re: Fibre Broadband

Daddydoink — Mon, 23 Nov 2015 14:09:28 GMT

I have a FTTC (what BT call Infinity) connection - 40MB down, 2MB up. I can pay to upgrade those speeds too... I have mine with a non-package deal, so although I pay £33 a month, I have a fixed IP and business grade services. Worth it, for us.

Headweb is the company I use.