topic Re: o2 on line account in Off-Topic

o2 on line account

Anonymous — Fri, 07 Aug 2015 21:17:41 GMT

What happened to the view all my activity ie texts sent, recieved, and phone calls recieved and sent?

I lost my mobile but got a new sim but none of my numbers were on the new sim Boo Hoo!

Re: o2 on line account

jonsie — Fri, 07 Aug 2015 21:39:36 GMT

You can check all numbers dialled and texts sent in My O2 by downloading copies of your bills. It won't however tell you the name of the contact. Was your phone not backed up? If it was an android phone you may find your contacts backed up to Google.

Re: o2 on line account

Cleoriff — Fri, 07 Aug 2015 21:47:29 GMT

I wasn't sure whether @Anonymous got a new phone and sim? They said they lost their mobile and got a new sim

Re: o2 on line account

jonsie — Fri, 07 Aug 2015 21:55:36 GMT

If they had an O2 mobile before then (presuming it's pay monthly) they can check previous bills or if the old phone had been backed up then the contacts should be retrievable.

Re: o2 on line account

Cleoriff — Fri, 07 Aug 2015 22:19:59 GMT

Yes I realise that @jonsie...but you have the ability to read between the lines and... I don't..

ie...new sim...new phone...new phone and sim....?? Sadly, I couldn't get past that conundrum....Go you....

Re: o2 on line account

MI5 — Sat, 08 Aug 2015 07:50:12 GMT

There is no way on earth that anything you had saved on the old sim would ever miraculously appear on a new one.
You need to back your contacts up to Google or other cloud service to be able to retrieve then easily in future.

Re: o2 on line account

gindygoo — Sun, 09 Aug 2015 13:12:28 GMT

@Cleoriff wrote:
Yes I realise that @jonsie...but you have the ability to read between the lines and... I don't..
ie...new sim...new phone...new phone and sim....?? Sadly, I couldn't get past that conundrum....Go you....

Re: o2 on line account

jonsie — Sun, 09 Aug 2015 14:34:59 GMT

Maybe not the place to say it, but please people, do not store contacts on your sim card. A sim can fail at any time. Always store on the phone and back up regularly, one day you will be so glad you did.

Re: o2 on line account

blissgirl — Sun, 09 Aug 2015 16:24:51 GMT

I've got mine backed up on google mail

Re: o2 on line account

jonsie — Sun, 09 Aug 2015 16:36:55 GMT

@blissgirl wrote:
I've got mine backed up on google mail

Way to go! Mine are backed up to Gmail, Drive, Evernote and even icloud from when I had the misfortune to own an iPhone.

Re: o2 on line account

jonsie — Sun, 09 Aug 2015 16:37:06 GMT

@blissgirl wrote:
I've got mine backed up on google mail

Way to go! Mine are backed up to Gmail, Drive, Evernote and even icloud from when I had the misfortune to own an iPhone.

@blissgirl wrote:
I've got mine backed up on google mail