topic Re: Contract cancellation in Off-Topic

Contract cancellation

Anonymous — Thu, 09 Jul 2015 13:07:55 GMT

I was hoping for some help with cancelling my monthly payment contract, thanks.

Re: Contract cancellation

perksie — Thu, 09 Jul 2015 13:19:51 GMT

Phone O2 on 202 and they'll do it for you, is the contract finished with the minimum period?

Do not cancel your direct debit until you have the final bill.

Re: Contract cancellation

cyrillicguy — Thu, 09 Jul 2015 13:25:13 GMT

@Anonymous wrote:
I was hoping for some help with cancelling my monthly payment contract, thanks.

Phone 202 as you've been advised. If you are on the 24month contract purchased from a third-party dealer ( Carphone Warehouse, Amazon, buymobilephones.net, etc.) or any pre-Refresh contract, you'd have to pay an early termination fee which is your monthly price multiplied by the number of the remaining months minus VAT.

If you're on the Refresh contract, just pay off your Device Plan, and you won't be liable to pay anything on your Airtime Plan. Just watch it though, they send me a bill to pay off the early termination fee when I cancelled my Refresh contract due to the "system error" as they called it. Got it sorted at the end, but keep your eyes opened.

Re: Contract cancellation

Cleoriff — Thu, 09 Jul 2015 13:46:23 GMT

Have a look at this help link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Re: Contract cancellation

jonsie — Thu, 09 Jul 2015 13:50:36 GMT

If your minimum term is up just call 202 and give 30 days notice. If you want to keep your number and take it to another network ask for your PAC. Using it will automatically end the contract and a final bill will be produced.

Re: Contract cancellation

MI5 — Thu, 09 Jul 2015 15:36:08 GMT

Ask for your PAC and use it on another network = Instant O2 contract cancellation and 100% guaranteed.
But, leave your DD in place or expect a final bill to make sure you don't get a missed payment on your credit file.