topic Re: Three UK start to terminate all legacy tariffs in Off-Topic

Three UK start to terminate all legacy tariffs

davethorp — Thu, 06 Nov 2014 08:15:24 GMT

A number of people out of contract on legacy tariffs with Three have started to receive texts asking them to contact three about their tariffs. When contacted customers are given the option to move to a current tariff or terminate.

There's an extensive thread on Digital Spy about this and similar threads on MSE and HUKD too.

I know there's a fair few on this forum on O2 legacy tariffs so lets hope they don't get any ideas. Looks like I jumped ship from 3 to EE at the exact right time as 3's current tariffs are dire and very expensive compared to the legacy one plan

Re: Three UK start to terminate all legacy tariffs

Cleoriff — Thu, 06 Nov 2014 08:33:36 GMT

Hi @davethorp

Well this doesn't look good at all. Are we sure this 'change to tariff' scenario isn't warning of something more to come? (like a takeover by some other network...or worse?)

I am always suspicious as to the rationale for such change...

It could be something simple I expect...such as costing 3 too much to sustain this tariff...

Re: Three UK start to terminate all legacy tariffs

davethorp — Thu, 06 Nov 2014 08:38:10 GMT

In this case I suspect the main factor is that the legacy one plan offers unlimited tethering whereas their current plans have a limit of 2GB with a handset and 4GB sim only for tethering even if the tariff offers unlimited data.

A lot of people use 100s of gigabytes of data as they use the service for a fixed line replacement. So it's not too surprising that 3 are trying to get them off the tariff by any means necessary. Although it isn't just the high users being contacted

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 08:47:29 GMT

I agree - Unlimited tethering will cripple them now they are getting a bigger customer base (we predicted this a while back) and they will have hoped that more customers would voluntarily have moved tariffs by now I guess......

Re: Three UK start to terminate all legacy tariffs

Cleoriff — Thu, 06 Nov 2014 08:51:14 GMT

Thanks both for that explanation...It gives me a clearer picture. Pleased I am not with 3 anyway...

Re: Three UK start to terminate all legacy tariffs

Bambino — Thu, 06 Nov 2014 09:10:25 GMT

I've never used Three, so that obviously doesn't affect me, but I was thinking of trying them just to see if their coverage was better than what I get with O2. Their sim only tariffs still look reasonable, and also look competitive, if not better than O2's.

Re: Three UK start to terminate all legacy tariffs

Anonymous — Thu, 06 Nov 2014 09:12:49 GMT

It's a sign of the times I think with as said Netwirks struggling especially with tethering happening more and more.

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 09:30:15 GMT

@Bambino wrote:
I've never used Three, so that obviously doesn't affect me, but I was thinking of trying them just to see if their coverage was better than what I get with O2. Their sim only tariffs still look reasonable, and also look competitive, if not better than O2's.

You can still get unlimited data for £15 on PAYG which is the one I use.

No tethering allowed but it's not often I need it anyway - Occasionally when on holiday but I just top up the dongle for a month then.

Re: Three UK start to terminate all legacy tariffs

Bambino — Thu, 06 Nov 2014 09:39:18 GMT

@MI5 wrote:
@Bambino wrote:
I've never used Three, so that obviously doesn't affect me, but I was thinking of trying them just to see if their coverage was better than what I get with O2. Their sim only tariffs still look reasonable, and also look competitive, if not better than O2's.
You can still get unlimited data for £15 on PAYG which is the one I use.
No tethering allowed but it's not often I need it anyway - Occasionally when on holiday but I just top up the dongle for a month then.

I've been thinking of switching for some time now. It's just a question of getting around to doing it. I need to check the coverage first, which is always my priority.

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 09:42:49 GMT

and very sensible

Re: Three UK start to terminate all legacy tariffs

Bambino — Thu, 06 Nov 2014 10:11:51 GMT

I do think the little extras they offer, like free 0800 calls and cheap 084/087 (although they will be a thing of the past soon anyway) calls, and the ability to use your phone abroad in some countries with no roaming charges is very attractive.

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 10:25:58 GMT

Both, as you say, will become compulsory for all networks by the end of next year so they will lose that edge by then, but nice now whilst it is unique to them.

Re: Three UK start to terminate all legacy tariffs

Bambino — Thu, 06 Nov 2014 10:32:07 GMT

Do any of the other networks offer anything akin to Three's 'Feel At Home' policy?

Re: Three UK start to terminate all legacy tariffs

L_W_Ward — Thu, 06 Nov 2014 10:35:19 GMT

I was with Three when it was all you can eat data with tethering, once used 35GB in a month. I considered going back when my contract was up but this being stopped kept me away.

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 10:38:07 GMT

@Bambino wrote:
Do any of the other networks offer anything akin to Three's 'Feel At Home' policy?

Not aware of anything at the moment but all roaming costs have to be abolished by the end of 2015 for all EU networks anyway.

Re: Three UK start to terminate all legacy tariffs

Bambino — Thu, 06 Nov 2014 11:01:43 GMT

Does that include roaming while in the US, or just within other EU countries?

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 11:09:03 GMT

Just EU afaik....
Good point about other Countries....

Re: Three UK start to terminate all legacy tariffs

Cleoriff — Thu, 06 Nov 2014 11:24:28 GMT

A quick question....this termination? It wont affect my dongle top ups for MiFi will it? (I said I am not with Three and then remembered the dongle I got when internet went down...and then I took to Spain?)

Just slightly perplexed with the talk of tethering etc...:smileywink:

Re: Three UK start to terminate all legacy tariffs

MI5 — Thu, 06 Nov 2014 11:43:42 GMT

No, the dongles tariffs are designed for tethering and don'y have unlimited data anyway.

Re: Three UK start to terminate all legacy tariffs

Cleoriff — Thu, 06 Nov 2014 11:54:10 GMT

@MI5 wrote:
No, the dongles tariffs are designed for tethering and don't have unlimited data anyway.

Thank you again...