https://community.o2.co.uk/t5/Off-Topic/Payment/m-p/1825600#M335317 <P>Im being told I owe £12.71 and now its gone to a debt agency yet when I try to pay it says I owe nothing ??&nbsp;</P> Mon, 26 Jan 2026 09:09:37 GMT Ann28 2026-01-26T09:09:37Z https://community.o2.co.uk/t5/Off-Topic/Payment/m-p/1825600#M335317 <P>Im being told I owe £12.71 and now its gone to a debt agency yet when I try to pay it says I owe nothing ??&nbsp;</P> Mon, 26 Jan 2026 09:09:37 GMT https://community.o2.co.uk/t5/Off-Topic/Payment/m-p/1825600#M335317 Ann28 2026-01-26T09:09:37Z https://community.o2.co.uk/t5/Off-Topic/Payment/m-p/1825601#M335318 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5900551">@Ann28</a>&nbsp;</P><P>&nbsp;</P><P>That is because your account has been sold to the Debt Collection Agency, and they are the ones you need to pay and not o2.&nbsp;</P> Mon, 26 Jan 2026 09:16:41 GMT https://community.o2.co.uk/t5/Off-Topic/Payment/m-p/1825601#M335318 madasaf1sh 2026-01-26T09:16:41Z