topic Re: Credit refused in Off-Topic

Credit refused

DavidHeraghty — Tue, 15 Jul 2025 16:03:37 GMT

Dear Sir/Madam

I applied for an O2 SIM only account and this was refused on a credit check. Experian and Clearscore/Equifax say there are no problems with my credit score. Could you please advise precisely why I was refused so as I can attempt to address it? I am-

**********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Many thanks

David Heraghty

Re: Credit refused

MI5 — Tue, 15 Jul 2025 14:45:18 GMT

@DavidHeraghty

They won't tell you, however, as this is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Re: Credit refused

pgn — Tue, 15 Jul 2025 14:46:36 GMT

This is not O2, but a community forum, @DavidHeraghty - will help you get to the right section in Sales.

Flagged to remove your personal info from your post.

Re: Credit refused

madasaf1sh — Tue, 15 Jul 2025 15:28:26 GMT

It amazes me that people like this walk amongst us posting all that PII data, I could go and order all sorts ands open accounts with all that PII Data...

Idiot

Re: Credit refused

jonsie — Tue, 15 Jul 2025 15:36:23 GMT

@madasaf1sh wrote:
It amazes me that people like this walk amongst us posting all that PII data, I could go and order all sorts ands open accounts with all that PII Data...

Idiot

59 years old

should have more awareness

Re: Credit refused

Enlli — Tue, 15 Jul 2025 15:36:33 GMT

Flagged again in the vain hope we will be heard for our much asking.

Re: Credit refused

pgn — Tue, 15 Jul 2025 17:48:49 GMT

As this is posted in Off Topic, the following observation should not inflame anyone: note the Report category of "Personally Identifiable Information" surely should be a thing, when "Report Content" is selected?

One would imagine this PII category has a higher priority for removal than "Something else"...❓

Re: Credit refused

Enlli — Tue, 15 Jul 2025 18:14:03 GMT

@pgn It's probably the main reason we report posts here.

I know it is for me

Re: Credit refused

Cleoriff — Tue, 15 Jul 2025 18:44:44 GMT

Same here. 'Something Else' is usually the category I choose. I give a clearer explanation in the text box.

The above categories, shown by @pgn, are taken straight from Facebook.

Re: Credit refused

jonsie — Tue, 15 Jul 2025 19:47:26 GMT

Makes total sense @pgn

Now....let me put this out there.....if @Dave-O2 can get this implemented I see no possible reason or excuse that the damn pop up can't be tweaked as well

Justsayin'

Re: Credit refused

pgn — Tue, 15 Jul 2025 20:05:10 GMT

Dead right, @jonsie - and how I'll laugh if VM Forum starts to see that same damned pop-up as a side-effect of all this integration 🤣

Re: Credit refused

Cleoriff — Tue, 15 Jul 2025 20:09:41 GMT

@pgn @jonsie

The pop up seems to have got worse (more frequent) since the log in changeover.

Keeps popping up in the middle of posting a reply!!

Re: Credit refused

pgn — Tue, 15 Jul 2025 20:35:44 GMT

@Cleoriff wrote:
@pgn @jonsie
The pop up seems to have got worse (more frequent) since the log in changeover.
Keeps popping up in the middle of posting a reply!!

Easier to login, easier to get popped-upon 😉

Re: Credit refused

RunrigForever — Wed, 16 Jul 2025 21:36:40 GMT

Had Gremlins in my laptop yesterday ..... was it yesterday ?

Phone don't ring

Tablet just Sleeps ... = ... which is what I need = ZZZzzz ... X ...