topic Re: New Job in Off-Topic

New Job

Anonymous — Wed, 03 Sep 2014 22:10:32 GMT

Hi all,

I just have been accepted for a part time position in a retail store!!!! I'm super excited to start my new job!!

Does anyone have any tips and advice on what I should expect on my first day???

I haven't been given my uniiform yet - any advice on what is suitable to wear? Not too dressy? Not too casual?

Anyone been on training in Slough? How did it go? Anything I should be made aware of or any advice?

Thank you

Regards

Re: New Job

Anonymous — Thu, 04 Sep 2014 05:31:40 GMT

Hi and Welcome to the O2 Community Forum.

We are all O2 Mobile Network Customers here to help other customers with questions and issues with Network questions and mobile phone questions.

However to answer your question anyway ~ I would have thought your first day would be an induction day to be shown where the fire points are and facilities followed by signing up all their Health and Safety paperwork ,followed by an introduction to your new colleagues.

Dress smart casual ~ No jeans or trainers.

Hope your first day goes well.

Re: New Job

MI5 — Thu, 04 Sep 2014 07:43:35 GMT

Congratulations on your new job.
A tip I was told many years ago by one of my bosses....
"you can't listen with your mount open"
What he meant was, shut up, listen to what you are told, take it all in and only ask questions if you're not clear about something after it's been fully explained to you
AS I'm sure you are aware, 100% customer satisfaction should be your top priority !!

Re: New Job

jonsie — Thu, 04 Sep 2014 08:30:31 GMT

You are in for a busy first month too.

Be prepared for distraught Apple customers queueing for the latest iphones and heavy footfall in the store with all the big guns releasing their flagship models over the coming weeks.

Exciting times for you.:smileyhappy:

Re: New Job

Anonymous — Thu, 04 Sep 2014 08:59:38 GMT

Good luck with your new job.

Hopefully you will continue to use the o2 Community and let us know of any inside information and fixes which perhaps the stores know about before us techies.

😉

Re: New Job

Anonymous — Thu, 04 Sep 2014 09:39:50 GMT

hi Lx

be polite & professional at all times in retail when you are 'behind the counter'

if you don't know an answer to a potential customer's question, don't be afraid to say so & then go & find out, but don't leave the customer stranded, tell him what you are going to do, then you can come back to your customer with the right answer ..... = ..... no-one likes being given wrong information or waffle ..... do this correct 1st time with your customer then he will come back again to the store & may possibly look out for you to serve him another time

Re: New Job

Toby — Thu, 04 Sep 2014 09:48:01 GMT

Welcome to the community LouisiaJx,

I'm Toby, the O2 Community coordinator. Feel free to send me a message and we can have a chat

Re: New Job

gemz4the1 — Thu, 04 Sep 2014 09:52:36 GMT

Congratulations on your job.
Good luck with your first day.
Although you should look your best, don't try too hard and you'll end up feeling extra nervous. Be confident. A bit of research before your first day won't harm either.

Re: New Job

aldaweb — Thu, 04 Sep 2014 12:49:49 GMT

Congratulations Lx on your new job.

Don't be overly keen to impress but be attentive and listen to advice from above.

Try and relax and enjoy what you do, and come back and tell us how it all went.

Re: New Job

Anonymous — Thu, 04 Sep 2014 13:14:24 GMT

Hi @Anonymous Congratulations on your job! And welcome to the community I'm sure you will have useful information to share with us.
Good luck with your first day!

Re: New Job

Cleoriff — Thu, 04 Sep 2014 14:08:59 GMT

Hi @Anonymous

Congratulations.

One thing I would add to all the advice you have been given. Never be afraid to ask a question if you don't understand something.

It is far better to ask...and get it right, than never ask and get it all wrong

Also although the customer isn't always right....there is a skill to be learnt in guiding them to the right path

Good luck to you..:smileywink:

Re: New Job

Anonymous — Thu, 04 Sep 2014 16:27:57 GMT

Congratulations on your new job hope it all goes well just listen to what your told and don't be afraid to ask questions