https://community.o2.co.uk/t5/Off-Topic/E-sim-not-ativated/m-p/1752408#M304038 <DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</DIV><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P><P><SPAN><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</SPAN></P><P><SPAN>Another easier way is to call in an O2 store with photo ID (passport or driving license)</SPAN></P> Wed, 02 Oct 2024 23:44:26 GMT jonsie 2024-10-02T23:44:26Z https://community.o2.co.uk/t5/Off-Topic/E-sim-not-ativated/m-p/1752406#M304036 <P>hi am my sim has not been activated and its asking me for SM-DP+address and activation code which i haven't got&nbsp;</P> Wed, 02 Oct 2024 23:32:53 GMT https://community.o2.co.uk/t5/Off-Topic/E-sim-not-ativated/m-p/1752406#M304036 Gisele_2002 2024-10-02T23:32:53Z https://community.o2.co.uk/t5/Off-Topic/E-sim-not-ativated/m-p/1752408#M304038 <DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this</DIV><P><SPAN>or give them a call on 202 &nbsp;or 0344 809 0202</SPAN></P><P><SPAN><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</SPAN></P><P><SPAN>Another easier way is to call in an O2 store with photo ID (passport or driving license)</SPAN></P> Wed, 02 Oct 2024 23:44:26 GMT https://community.o2.co.uk/t5/Off-Topic/E-sim-not-ativated/m-p/1752408#M304038 jonsie 2024-10-02T23:44:26Z