topic What does this mean - NCBUYOUT5223? in Off-Topic

What does this mean - NCBUYOUT5223?

Ad487611 — Mon, 09 Sep 2024 09:12:01 GMT

I keep getting texts and emails from O2 saying:

Just letting you know your NCBUYOUT5223 will expire on 12/09/2024.

Does anyone know what this means?!

Thanks in advance!

Re: What does this mean - NCBUYOUT5223?

Cleoriff — Mon, 09 Sep 2024 09:24:33 GMT

@Ad487611

We know these are system generated messages when a customer is moved from the old billing system onto the new. Customers are receiving these in error.

Lots of people been getting them, but in truth it's nothing to worry about.

Re: What does this mean - NCBUYOUT5223?

Ad487611 — Tue, 10 Sep 2024 07:34:54 GMT

Okay great, thank you!

Re: What does this mean - NCBUYOUT5223?

Cleoriff — Tue, 10 Sep 2024 07:38:12 GMT

You're welcome @Ad487611 👍