https://community.o2.co.uk/t5/Off-Topic/Help/m-p/1730635#M298544 <P>Hi just got message from o2 about removing out of bundle charges on one of my devices. The order is: NC80721080. I am really concern to what that regards to, as I’m the only one with access to 02 account and didn’t request anything like that. Can you provide me with more details&nbsp;</P> Mon, 01 Jul 2024 12:32:26 GMT Aggy1990 2024-07-01T12:32:26Z https://community.o2.co.uk/t5/Off-Topic/Help/m-p/1730635#M298544 <P>Hi just got message from o2 about removing out of bundle charges on one of my devices. The order is: NC80721080. I am really concern to what that regards to, as I’m the only one with access to 02 account and didn’t request anything like that. Can you provide me with more details&nbsp;</P> Mon, 01 Jul 2024 12:32:26 GMT https://community.o2.co.uk/t5/Off-Topic/Help/m-p/1730635#M298544 Aggy1990 2024-07-01T12:32:26Z https://community.o2.co.uk/t5/Off-Topic/Help/m-p/1730636#M298545 <P>We've been told this by O2:</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>We advised customers of this change via email in May and that you'd receive a notification when this is complete.&nbsp;</P><P>&nbsp;</P><P>The out of bundle charges reduction is a free Bolt On that was added to accounts to reduce the cost of any out-bundle-usage. The Bolt On would be automatically removed when no longer active. The removal/modification is completed via an order.</P><P>You can check orders on your account in the My O2 app <span class="lia-unicode-emoji" title=":right_arrow:">➡️</span> <A href="https://www.o2.co.uk/help/apps/my-o2-app" target="_blank">https://www.o2.co.uk/help/apps/my-o2-app</A></P><P>&nbsp;</P><P>Go to Support &gt; Orders &gt; Track my order &gt; Select your mobile number.</P><P>&nbsp;</P><P>Please refer to the email sent in May for additional inf<SPAN>ormation.</SPAN></P><P>&nbsp;</P> Mon, 01 Jul 2024 12:38:45 GMT https://community.o2.co.uk/t5/Off-Topic/Help/m-p/1730636#M298545 Enlli 2024-07-01T12:38:45Z