topic Re: Return label in Off-Topic

Return label

Paulfitz06 — Sun, 28 Jan 2024 17:38:58 GMT

I've been trying to create a return label for O2 on the Royal Mail website but everytime I try to create one I keep getting this message.

Re: Return label

MI5 — Sun, 28 Jan 2024 17:48:20 GMT

@Paulfitz06

Answered here Return label - O2 Community

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Re: Return label

madasaf1sh — Sun, 28 Jan 2024 17:48:58 GMT

@Paulfitz06

That is Royal Mails site having its usual moments of usability as you get then when trying to buy postage as well..

So try a different browser, clear cookies, and dont do it on a Mobile Device, use a laptop or tablet, and set the site to desktop site

Which is the same advise as you where given earlier today...

Re: Return label

Enlli — Sun, 28 Jan 2024 17:50:17 GMT

Ì think you posted about this last evening.

Sadly, as customers we have no access to accounts and can't help except refer you back to O2 or Royal Mail