topic top up for the first time in Off-Topic

top up for the first time

Ezio — Fri, 08 Dec 2023 11:44:25 GMT

I need to know what to write in the first payment where it asks me "House name or number" and "Postcode", I live in Italy and if I put my address and postal code it tells me it's not correct. What do I have to do to be able to top up for the first time?

Re: top up for the first time

MI5 — Fri, 08 Dec 2023 11:50:30 GMT

@Ezio

You need a voucher from a third party top up service as only UK addresses and banks are accepted.

Re: top up for the first time

Ezio — Fri, 08 Dec 2023 11:55:38 GMT

I recharged £10 via Recharge.com and received the code but I don't know how to load it.

Re: top up for the first time

MI5 — Fri, 08 Dec 2023 12:24:52 GMT

@Ezio

Dial 4444 and follow the prompts.

*O2 Top-Up line

If you're in a direct dial country, you can call the O2 Top-Up line for free by:

Calling 4444
Using Hotkey 3 on your Pay & Go mobile
Calling +441753 552 277 from any phone
Calling 03456 062 277 from any landline

If you're topping up from a country that doesn't allow direct dialling, enter *111*# then press the call button. Your mobile will go on standby for a few seconds before it rings.

Answer the call and follow the instructions to access the Top-Up line by dialling 4444#.