topic Re: Accessability in Off-Topic

Accessability

Nickimx — Mon, 20 Nov 2023 13:46:06 GMT

I am wondering if anybody can give me some advice please

I need to get in contact with the payment management team. However i am now unable to hear so cant ring them

Iv tried using online chat and it is sending me around in circles. Unable to actually speak to anybody!

my o2 doesnt work as my number is no longer active

I feel like pulling my hair out!!

Enlli — Mon, 20 Nov 2023 13:49:57 GMT

This may be of help to you

You can also reach O2 via Social Media

Message O2 on

They should be able to help you.

gmarkj — Mon, 20 Nov 2023 16:32:49 GMT

You can also call them directly on 0800 902 0217 using Skype @Nickimx

madasaf1sh — Mon, 20 Nov 2023 18:03:21 GMT

Have a look at the relay app from https://www.relayuk.bt.com

This will hear you make phone calls with your hearing issues..

Oxonian — Mon, 20 Nov 2023 20:44:33 GMT

@Enlli has already pointed you towards :-

Please note that there is a Support Request Form therein which will enable you to communicate with O2 in writing.