topic Re: Problems Accessing Google Play Store & other services in Off-Topic

Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 19:25:55 GMT

Hi - I and a considerable number of other BT Broadband customers appear to be having serious problems accessing Google services using wifi through BT Home Hubs. If any users of O2 products are experiencing similar problems and connect to BT network by wifi please do get along to the BT Community forum and let them know briefly the sort of problems you are encountering. You could have a look at http://bit.ly/1i57xnz for starters.

Thanks

Gerry

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 19:31:17 GMT

Hi @Anonymous

Thanks for highlighting this issue with Google Play Store / Android.

I can confirm no such issues via the App Store on iPhone / iPad Air using WiFi on my Bt Home Hub 4.

I hope this situation resolves swiftly.

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 19:49:27 GMT

I can confirm that I'm not having similar issues on BlackBerry accessing BlackBerry World using Wifi on Plusnet, which is a BT subsidiary.

Re: Problems Accessing Google Play Store & other services

Cleoriff — Wed, 21 May 2014 19:56:40 GMT

Hi @Anonymous

I have BT Internet (Infinity) I also have a Samsung S3 and have just tried it all. No problems for me accessing

Play Store

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 20:17:53 GMT

@Anonymous @PapaDug and @Cleoriff - many thanks for the feedback. Glad you are not having the problem. Perhaps it is a local issue.

gerry

PS why is it that when I type some @names they turn into blue "live links" and others don't? See above.

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 20:21:47 GMT

Hi @Anonymous

your most welcome.

to make a name show up in blue to show as a mention it has to be typed exactly right. If it doesn't show up as blue you can opt to edit your thread and re write it.

if your in a pc or mac then after inputting the @ and start writing the members name a list should appear. In a pop up box to choose the name.

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 20:27:35 GMT

Thanks @Anonymous - I knew about the dropdown list, but just did not understand why it did not happen in all cases. Now I know to be careful to get the name right in the first instance.

Cheers.

Gerry

Re: Problems Accessing Google Play Store & other services

Anonymous — Wed, 21 May 2014 20:38:56 GMT

Yes typing it in right and with a gap between it and the next word. Don't put in a full stop or comma straight after it.

Re: Problems Accessing Google Play Store & other services

Cleoriff — Wed, 21 May 2014 21:12:06 GMT

With me (always done on PC) I do the @Anonymous I start writing half the name...when the correct one appears in drop down box I just click on that one to complete the @name

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 06:14:02 GMT

Rejoice with me - everything back to normal this morning. Well done BT engineers.
Gerry

Re: Problems Accessing Google Play Store & other services

Cleoriff — Thu, 22 May 2014 06:40:13 GMT

Rejoicing... Rejoicing @Anonymous

(Though I am amazed at how much we actually go into a decline, when technology fails us)

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 06:48:39 GMT

That's great news @Anonymous

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 07:54:01 GMT

@Cleoriff wrote:
Rejoicing... Rejoicing @Anonymous
(Though I am amazed at how much we actually go into a decline, when technology fails us)

Now there is a great topic for discussion @Cleoriff I have for some time now been of the view that technology rarely fails us. It is people who fail us with their "couldn't care less" attitudes, and "I'm alright Jack" philosophy. Yes there will be technical problems but service providers have got to get their snouts out of the balance sheets and start providing good service at reasonable cost.

But , for the next 24 hours I declare this to be one of my "no moaning" days. If I can't say something positive I won't say anything - (well, I will try...........).

Re: Problems Accessing Google Play Store & other services

Cleoriff — Thu, 22 May 2014 08:22:45 GMT

@Anonymous I must admit to being 'dragged kicking and screaming' into the world of every day technology.

Medical technology gave me no problems at all. I could rig you up to a ventilator, and blood gas monitor

whilst reading your ECG with a defibrillator charged at the ready should you need it.

However give me a 'smartphone' and I look at it with great fear....

I am pretty ok on a PC/laptop...(if it involves shopping or buying cheap flights..I am unbeatable)

I now have to go away and learn how to use my new Tablet....

Hence the joy of a place like this

I now wave my 'Get Back On Topic banner

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 08:29:38 GMT

@Cleoriff You certainly give no impression of being anything but comfortable with technology. As reagrds your parting shot - can one be Off-topic in an Off-topic thread?

Have a great day and remember "We are never too old to learn something stupid".

Re: Problems Accessing Google Play Store & other services

Cleoriff — Thu, 22 May 2014 08:46:09 GMT

@Anonymous wrote:
@Cleoriff You certainly give no impression of being anything but comfortable with technology. As reagrds your parting shot - can one be Off-topic in an Off-topic thread?
Have a great day and remember "We are never too old to learn something stupid".

@Anonymous I love your witticisms (and your new signature)...

I only made the comment about going off topic as the Topic heading relates to Problems accessing Google

Play store....

(Which actually in my humble opinion is a technical question and may have been better placed in the

Android section...or Other Products)

Maybe @adamtemp64 or @Toby could advise better on this? (or of course any other senior posters who

may read the post?

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 09:01:50 GMT

Hi @Cleoriff and @Anonymous

I have been advised by moderators that if the original poster is happy for the thread to go off topic then that's fine.

It isn't fine for say perhaps someone not related to the thread just starting something new within it.

does that make sense.

Re: Problems Accessing Google Play Store & other services

Cleoriff — Thu, 22 May 2014 09:07:48 GMT

Yes BoB it does...and as it was Gerry's post that seems fine.

However, still my question about where this SHOULD have been posted originally remains?

It is a technical question therefore warrants going into the technical help section?

(Purely to help other users)

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 09:14:19 GMT

I totally agree @Cleoriff

However after recent discussions about subject matter going where other member(s) think its all a bit dis jointed right now.

Site Admin are on it.

Re: Problems Accessing Google Play Store & other services

Anonymous — Thu, 22 May 2014 11:31:46 GMT

Oops! I didn't mean to start up the debate again. I chose Off Topic because it was not really about O2 products or services.

Gerry