topic Re: Productive afternoon at work, can I claim compensation? in Off-Topic

Productive afternoon at work, can I claim compensation?

sheepdog — Fri, 12 Oct 2012 17:04:56 GMT

Apparently there was some outage on the o2 network today (12 Oct) but its also coincided with a rather productive day at work. I therefore demand compensation from o2 otherwise I'm going to register as a newbie and post all of one time threatening to go to another provider asap. I mean, I've even forgot I had a mobile phone sitting in front of me looking quite dejected when I noticed it.

Sheepdog in "I see you there in corner, Mod14, wanting to press the reset button again" mode

Note: for those who are about to post an anti-o2 reply, this is the off-topic section and posted with extreme sarcasm based on many years of reading the same thing over and over. It's Friday

Re: Productive afternoon at work, can I claim compensation?

perksie — Fri, 12 Oct 2012 17:07:07 GMT

Nice one sheepdog!

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 17:57:01 GMT

I've lost my signal too now..... 😞 I really need to call my Brother (also on O2) to ask about the Pub tonight.... Dunno what I'm gonna do...... This is serious..... Someone might die and I won't be able to let anyone know...... Oh, wait.... I'll use the landline

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:05:32 GMT

love this thread!

I would like to direct you to the official discussion over here,

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/td-p/317174

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 19:07:47 GMT

I can't be bothered to read someone else's thread so I'm gonna start a new one on the same subject.....

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:18:20 GMT

I wish I had access the the mods delete and ban hammer power:) I'd get busy:)

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 19:20:04 GMT

The worry is we are missing genuine help requests as I am "marking all posts as read" due to the shere volume of tosh.....

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:21:49 GMT

Hmm agreed:( and my post count is going up through the roof just posting the link:(

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 19:26:53 GMT

You got it on redial ?

Re: Productive afternoon at work, can I claim compensation?

Anonymous — Fri, 12 Oct 2012 19:27:03 GMT

That's always the problem with these spikes though. We'll keep an eye on those help threads and I'll drop you a PM tomorrow if you'd like me to

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 19:28:40 GMT

Mine just came back on, so maybe they rebooting the masts....

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:30:42 GMT

It's just not good enough though is it!

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 19:35:15 GMT

@Anonymous wrote:
That's always the problem with these spikes though. We'll keep an eye on those help threads and I'll drop you a PM tomorrow if you'd like me to

Be sure to if we miss anthing important.....

Re: Productive afternoon at work, can I claim compensation?

Anonymous — Fri, 12 Oct 2012 19:37:23 GMT

Haha, will do

Re: Productive afternoon at work, can I claim compensation?

Pickles — Fri, 12 Oct 2012 19:41:26 GMT

@MI5 wrote:
I can't be bothered to read someone else's thread so I'm gonna start a new one on the same subject.....

This made me laugh out loud! There are so many of the same threads its giving me a head rush!

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:44:05 GMT

Would be great if they could implement a post checker whenever the subject of a thread is within certain parameters auto rejects the thread and directs them to the official one:)

Just a pipe dream but couldn't be too hard to implement?

Re: Productive afternoon at work, can I claim compensation?

Anonymous — Fri, 12 Oct 2012 19:45:37 GMT

I've seen something like that a few times. You fill in your support ticket, for example and it forces you to first check if some knowledgebase articles would solve your problem. Personally, I don't like things being that restrictive though. It doesn't make me feel very respected as a customer

Re: Productive afternoon at work, can I claim compensation?

Liquid — Fri, 12 Oct 2012 19:46:38 GMT

Nah I can understand it from that aspect. Guess it is a bit degrading:(

Re: Productive afternoon at work, can I claim compensation?

perksie — Fri, 12 Oct 2012 19:52:14 GMT

Well if I don't get a new phone and a years free contract after this I'm off to where the grass is greener, the staircase is winding round and round, the walls are pink with psychedaelic shades and the waft of the pan pipes is there to soothe my frazzled nerves...............

Oh hang on it's working again, does that mean my compo will be cancelled?:smileysad:

Re: Productive afternoon at work, can I claim compensation?

MI5 — Fri, 12 Oct 2012 20:04:19 GMT

On the Nokia Forums (lithium) when you type your message subject it auto searches for threads with similar words (like how the search fuction works). You are not forced to read them but sometimes the prompts help.....