topic Re: Is there a boycot I don't know about? in Off-Topic

Is there a boycot I don't know about?

Liquid — Sun, 09 Jun 2013 21:34:39 GMT

It's been so dead the past few days. Have I missed a memo?:D

Re: Is there a boycot I don't know about?

MI5 — Sun, 09 Jun 2013 21:53:11 GMT

We've been directing everyone to use live chat so all the customers with issues have now committed suicide

Re: Is there a boycot I don't know about?

perksie — Sun, 09 Jun 2013 21:55:47 GMT

Well the sun has been out so maybe they have realised there's more to life than a new phone!

Re: Is there a boycot I don't know about?

Anonymous — Sun, 09 Jun 2013 22:03:56 GMT

@perksie wrote:
Well the sun has been out so maybe they have realised there's more to life than a new phone!

i hope they do, a phone isnt lifes only thing to do

Re: Is there a boycot I don't know about?

Liquid — Sun, 09 Jun 2013 22:10:15 GMT

More to life than a new phone? Blasphemy!

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Re: Is there a boycot I don't know about?

Anonymous — Mon, 10 Jun 2013 06:23:00 GMT

@Liquid wrote:
More to life than a new phone? Blasphemy!

Sun was sooo nice today a nice wind so it kept cool as well. That's our English summer done and dusted haha

Quite right.

Some members have been kinda refraining from posting due to the possible changes within 02 but to be fair even those members have been posting !

Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

The only person affected and inconvenienced here is the newbie.

I became a member to help not hinder !

Re: Is there a boycot I don't know about?

Anonymous — Mon, 10 Jun 2013 09:29:19 GMT

They want to boost live chat & make people use that. We know they are limited but we are actually helping them too which is odd considering all things

Re: Is there a boycot I don't know about?

MI5 — Mon, 10 Jun 2013 09:33:47 GMT

@Anonymous wrote:
Ive not really understood the suggestion to direct newbies with issues to contact Live Chat when we all know Live Chat are currently really only ok for limited general enquiries.

Directed to live chat on the request of an O2 employee ;

It is the intent of O2 to steer all CS issue through outsourced live chat so the only way the failings will be addressed is if the weaknesses in the system are highlighted.

It's not a case of hindering, moreover, assisting O2 with recognising where improvements are needed

Re: Is there a boycot I don't know about?

Liquid — Mon, 10 Jun 2013 11:06:54 GMT

Arrgh we'll be helping speed up the process

Re: Is there a boycot I don't know about?

Liquid — Mon, 10 Jun 2013 11:09:49 GMT

I am interested to know if capita have all our details and are selling them as part of the contract.

Just I've had an explosion of slam texts/calls over the past 4 days. They're pretty relentless:(

Re: Is there a boycot I don't know about?

MI5 — Mon, 10 Jun 2013 11:12:48 GMT

I can't say that I have noticed an increase at all tbh...

Re: Is there a boycot I don't know about?

Liquid — Mon, 10 Jun 2013 11:18:54 GMT

Hmm I don't think I've signed up for anything:/

Hopefully it will pass with time and they'll stop again:)

Re: Is there a boycot I don't know about?

MI5 — Mon, 10 Jun 2013 11:24:27 GMT

@Liquid wrote:
Hmm I don't think I've signed up for anything:/

Maybe someone else signed you up for a laugh

Re: Is there a boycot I don't know about?

Anonymous — Mon, 10 Jun 2013 11:31:51 GMT

Yeah live chat lol

Re: Is there a boycot I don't know about?

Liquid — Mon, 10 Jun 2013 11:55:11 GMT

That would be Sod's law someone did:(

I find out ill beat them up! Haha