topic Re: PLEASE BEWARE!!!! O2 Email Scam in Off-Topic

PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 12:51:32 GMT

This was in my inbox this morning. I've deleted all the links and replaced them with x's so no one clicks on them. If I moused over the links they all start with o2.davinci-crm and I won't copy the rest for obvious reasons. Anyone else receive a mail like this? @Martin-O2 @Marjo are you aware of this?

This is an official O2 email

No pictures?

Your O2
Community account

Due to changing data regulations, we’ll soon need to delete all O2 Community online accounts that haven’t been used for 12 months or more.

O2 Community is a useful space to share and learn tips from O2 customers. So if you’d like to ask a question on how to use a feature on your phone, or to give us some feedback on our service, any time, it’s a great place to go.

To stay part of our O2 Community, simply sign into your account before 6 July 2018.

The European Online Dispute Resolution site xxxxxxxxx is there if you have a dispute about an online purchase from O2. See xxxxxxxxx for more.

This email is from Telefónica UK Limited, a registered company in England and Wales. Regarding consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 718822

Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX. Registered no: 1743099. Please don’t reply to this email.

xxxxxxx

xxxxxxxx

Re: PLEASE BEWARE!!!! O2 Email Scam

Cleoriff — Wed, 04 Jul 2018 13:15:15 GMT

@BambinoI think one other person had it. Not me but it was discussed elsewhere and we were wondering if it was being sent out to non active users to 'invite them back to the forum.'

That's obviously not the case as you are extremely active on here, so now it makes you wonder if it is a scam. I haven't had one at all

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 13:31:10 GMT

I'm certain it's a phishing email @Cleoriff. Every single link points to the same lengthy URL if you mouse over them. A legitimate email wouldn't do that. I'd forward the original mail to admin, but I don't have an address.

Re: PLEASE BEWARE!!!! O2 Email Scam

Martin-O2 — Wed, 04 Jul 2018 13:46:48 GMT

Thanks for raising this @Bambino! I'll pass it on to the team now to confirm if it's an official email or not. I'll give you a shout as soon as I hear back.

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 13:55:42 GMT

Thanks @Martin-O2. I'm certain this mail is not legit. If you have an email address I can forward it to, send me a PM so you can forward it to the team for them to see the links within the mail.

Re: PLEASE BEWARE!!!! O2 Email Scam

Martin-O2 — Wed, 04 Jul 2018 14:01:58 GMT

@Bambino From the content it could be legitimate but you did the correct thing reporting it. Could you take a quick screen grab and PM it to me. In the mean time I've passed this on for validation.

Re: PLEASE BEWARE!!!! O2 Email Scam

Glory1 — Wed, 04 Jul 2018 14:09:29 GMT

Haven't received one either and I've had loads of emails from (legitimate) O2 posts.

Thanks for the warning, though, @Bambino I'll delete it if it does come through. You can never be too careful.

Re: PLEASE BEWARE!!!! O2 Email Scam

jonsie — Wed, 04 Jul 2018 14:42:07 GMT

I got the same one this morning. I suspected it was iffy but thought perhaps it was for a very old community account from when I first joined and couldn't remember the login details. The reason being, this went to an old email account that I rarely use and as far as I can remember, was never used to register for the old forum. It certainly didn't come to my registered email on here. Strange it didn't go into spam though so maybe it's genuine. I certainly wasn't go to try clicking on any of the links.

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 15:00:57 GMT

@Martin-O2 @jonsie has posted a screen grab, but it doesn't allow the links to be moused over, which is where the scam is, I believe.

Re: PLEASE BEWARE!!!! O2 Email Scam

jonsie — Wed, 04 Jul 2018 15:05:57 GMT

@Bambino wrote:
@Martin-O2 @jonsie has posted a screen grab, but it doesn't allow the links to be moused over, which is where the scam is, I believe.

Yes that's why I did the screengrab @Bambino and I do remember someone posted about this a few weeks back.

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 15:13:51 GMT

That's why I asked Martin for an email address @jonsie, so I could forward the mail for them to be able to investigate the URL those links are pointing to. The screen grab will tell them nothing.

Re: PLEASE BEWARE!!!! O2 Email Scam

Martin-O2 — Wed, 04 Jul 2018 15:43:10 GMT

Thanks @jonsie!

@Bambino We don't currently have an external Community email that I have quick access too. Could you please drop me PM with the URL's in question so I can pass them along to the team looking into this.

Re: PLEASE BEWARE!!!! O2 Email Scam

Cleoriff — Wed, 04 Jul 2018 15:45:31 GMT

@BambinoCould you not send the link via PM for Martin to investigate?

Re: PLEASE BEWARE!!!! O2 Email Scam

Cleoriff — Wed, 04 Jul 2018 15:46:22 GMT

Snap @Martin-O2

Re: PLEASE BEWARE!!!! O2 Email Scam

Martin-O2 — Wed, 04 Jul 2018 15:55:09 GMT

@Cleoriff wrote:

Snap @Martin-O2

Great minds!

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 16:06:38 GMT

Done. @Martin-O2 check your PM inbox.

Re: PLEASE BEWARE!!!! O2 Email Scam

Bambino — Wed, 04 Jul 2018 16:08:58 GMT

@Bambino We don't currently have an external Community email that I have quick access too. Could you please drop me PM with the URL's in question so I can pass them along to the team looking into this.

@Martin-O2 Don't you think that reply, from the admin of a major telecommunications company sounds a little absurd?

Re: PLEASE BEWARE!!!! O2 Email Scam

MI5 — Wed, 04 Jul 2018 17:24:26 GMT

Any dodgy emails can be sent to phishing@o2.com for investigation.

Re: PLEASE BEWARE!!!! O2 Email Scam

madasaf1sh — Wed, 04 Jul 2018 17:25:35 GMT

Surely o2 would prefer to have the full message headers from a spoofed email account, and the best way to get them is to email them.

I have to agree that not having an o2 email address is a bit well backwards..

Re: PLEASE BEWARE!!!! O2 Email Scam

jonsie — Wed, 04 Jul 2018 21:34:41 GMT

The clue was in external, O2 no longer have any external email service (for the media team or for us mere mortals) since they shut the server down a number of years back. For obvious reasons they wouldn't want to put their internal servers at risk. I'm guessing phishing@o2.com uses a protected server.