topic Re: How would this work if you can't receive SMS messages? in Off-Topic

How would this work if you can't receive SMS messages?

pgn — Tue, 19 Dec 2017 17:30:11 GMT

An interesting article about switching cellphone provider "self-service", a same-day process being discussed for implementation in 2019:

https://news.sky.com/story/amp/switch-mobile-provider-via-a-free-text-message-from-2019-11177235

Re: How would this work if you can't receive SMS messages?

Anonymous — Tue, 19 Dec 2017 17:35:18 GMT

In a day.. I’m laughing my behind off.. most providers can’t do that in a week!

Re: How would this work if you can't receive SMS messages?

Bambino — Tue, 19 Dec 2017 18:41:45 GMT

In the age we now live in, where text messaging is instantaneous, theoretically there is no reason why a service like that isn't possible. I'd be curious to see what excuses mobile providers come up with to say that they couldn't do it. All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.

Re: How would this work if you can't receive SMS messages?

pgn — Tue, 19 Dec 2017 21:25:35 GMT

@Bambino wrote:
... All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.

@Bambino Although the response seems to be in the form of a text (SMS) message, does it not?

The same way mobile authentication happens, where the bank sends a text to your phone with a code to permit you to proceed with a transaction...

Re: How would this work if you can't receive SMS messages?

Bambino — Tue, 19 Dec 2017 22:56:53 GMT

@pgn wrote:
@Bambino wrote:
... All you'd have to do is go to an area where you can receive a mobile signal, or as the diagram says, do it online.
@Bambino Although the response seems to be in the form of a text (SMS) message, does it not?

The same way mobile authentication happens, where the bank sends a text to your phone with a code to permit you to proceed with a transaction...

And....? What's your point? Are you always in areas where you can't receive texts? If it's a process you want to happen quickly, you make sure you're somewhere you can receive a text. Where's the difficulty in that?

Re: How would this work if you can't receive SMS messages?

pgn — Tue, 19 Dec 2017 23:10:07 GMT

Those who relied on TuGo for their texts are stuffed, I guess.

Re: How would this work if you can't receive SMS messages?

Bambino — Tue, 19 Dec 2017 23:25:26 GMT

Only if they're at home and have no boost box. How many times would someone be planning to switch providers?

Re: How would this work if you can't receive SMS messages?

pgn — Wed, 20 Dec 2017 08:30:10 GMT

Yes, I am sure switching won't be a common occurrence.

Switching raises a good point - does the boostbox remain useable once you have switched away from the provider who sold/leased it to you...?

Re: How would this work if you can't receive SMS messages?

MI5 — Wed, 20 Dec 2017 08:39:07 GMT

No, not at all.
It's linked by the phone number, so if the number is no longer with O2 it won't be on the white list of allowed connections.

Re: How would this work if you can't receive SMS messages?

Cleoriff — Wed, 20 Dec 2017 11:02:58 GMT

I know the original post was from Sky News but it was Ofcom who initiated the change and say it will be implemented by 2019 ie Customers will be able to switch providers by sending a simple text

Mobile users will be able to leave without speaking to their current provider
Providers banned from making notice-period charges after switch date

Mobile customers will be able to switch provider by simply sending a free text message, under major reforms announced by Ofcom today.

"There will be an 18-month implementation period before this comes into effect, meaning providers must comply by no later than 1 July 2019".

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/switch-mobile-provider-with-a-free-text