topic Re: O2more in Discussions & Feedback

O2more

Guevara — Tue, 27 Mar 2018 17:04:43 GMT

Hi, got a text from o2more. If I text stop to 20502 will I be charged for my text.

Also I saw in another thread you could turn off spam from myo2 but I can't find any options that allow me to do that.

Re: O2more

MI5 — Tue, 27 Mar 2018 17:18:07 GMT

The text is free to send.
The options you need are under the last tab on the right in your MyO2.
I’ll post a screenshot in a short while.

Re: O2more

Bambino — Tue, 27 Mar 2018 17:21:27 GMT

@Guevara In your MyO2 you need to go to 'Manage my details', and then scroll down to 'Contact Preferences'. You should be able to stop any spam from there.

Re: O2more

MI5 — Tue, 27 Mar 2018 17:29:54 GMT

Hers's the screenshot, you'll need your phone to receive a security text when you go into the settings.

After this page click on "Find out more" which is when the text will be sent.

Re: O2more

Guevara — Tue, 27 Mar 2018 17:47:28 GMT

@Bambino thanks for that, I have now un-ticked all the boxes, so maybe that will help.

Re: O2more

Guevara — Tue, 27 Mar 2018 17:50:52 GMT

@MI5 I saw your screenshot in another thread, however my page isn't quite the same. Looks like Bambino's has the same interface as me though so problem solved. Thanks guys!

Re: O2more

MI5 — Tue, 27 Mar 2018 17:59:53 GMT

O2 more needs to be stopped by sending the free text though anyway, but glad you found the settings for any other "spam"

Re: O2more

Cleoriff — Tue, 27 Mar 2018 18:14:51 GMT

You probably have this header @Guevara. It's the recent one...(changed in February)

However,I'm pleased you have unticked all the boxes now ...:smileywink:

Re: O2more

MI5 — Tue, 27 Mar 2018 18:18:01 GMT

Not all that different to mine?
(which still hasn't changed btw)

Re: O2more

Guevara — Tue, 27 Mar 2018 18:36:15 GMT

@Cleoriff @MI5 I went in through my phone app. And yes they sent me a security text to enter the settings. Okay I will also text o2more the stop text. Thanks for all your help!

Re: O2more

Cleoriff — Tue, 27 Mar 2018 18:38:04 GMT

@MI5wrote:
Not all that different to mine?
(which still hasn't changed btw)

Mine changed when the whole website was updated and O2 made it more difficult to access your preferences

You had to go into 'Find out more' and now they send a code to your mobile...

Obviously you know all that, though I can't understand why your header hasn't updated.

You need to have a word...:smileywink:

Re: O2more

MI5 — Tue, 27 Mar 2018 18:41:30 GMT

Bovvered ???

Re: O2more

Cleoriff — Tue, 27 Mar 2018 18:42:38 GMT

@Guevarawrote:
@Cleoriff @MI5I went in through my phone app. And yes they sent me a security text to enter the settings. Okay I will also text o2more the stop text. Thanks for all your help!

No problem @Guevara.

(My screenshot was taken from my PC btw...) No matter, it's sorted for you now hopefully