topic How do I provide positive feedback? in Discussions & Feedback

How do I provide positive feedback?

02member — Sat, 24 Mar 2018 12:30:39 GMT

Hi there,

I've been trying to provide some positive feedback in regards to an o2 store employee since 6th Feb, but I'm finding it impossible to find anywhere where I'm able to do this! I've phoned the store and been given an email address to email but when I did this I got a message saying it could not be delivered. I would have given up a long time ago, its just this employee was so kind, helpful and informative I really want to ensure she is recognised for her service.

Please could you advise how I can provide my feedback to the relevant contact?

Thanks

Re: How do I provide positive feedback?

MI5 — Sat, 24 Mar 2018 12:34:23 GMT

You have just done it
@Marjo or @Martin-O2 will contact you for specific details and pass it on for you.

Re: How do I provide positive feedback?

Martin-O2 — Mon, 26 Mar 2018 10:31:10 GMT

Cheers @MI5! Welcome to the Community! @02member I'll get in touch via private message so I can get the details of your feedback.

Re: How do I provide positive feedback?

Marjo — Mon, 26 Mar 2018 11:04:43 GMT

Thanks for the feedback @02member, glad to hear you had a positive experience!