topic Re: Mobile view issue. in Discussions & Feedback

Mobile view issue.

MI5 — Mon, 07 Aug 2017 15:34:13 GMT

@MercedesS any chance this alignment issue can be fixed please as it makes finding threads impossible on mobile view.

Re: Mobile view issue.

jonsie — Mon, 07 Aug 2017 15:42:50 GMT

I agree, impossible to make sense of it sometimes.

Can I add also without making another thread, that on Chrome on mobile there is still the missing insert video option unless you tick the request desktop box in the menu settings. Been many many months for me now.

Re: Mobile view issue.

MercedesS — Mon, 07 Aug 2017 15:43:53 GMT

Hello @MI5, changing and fixing the mobile skin is one of our priorities. We are creating a list with all the feedback we find so, thanks so much for helping!

However, till we can get the new mobile version, you can try to use the mobile view instead of the full site view:

You can change the "view type" at the end of the page > Version: Mobile | Full

We hope it helps!

Re: Mobile view issue.

MI5 — Mon, 07 Aug 2017 15:46:51 GMT

Mobile view doesn't give full functionality though so it's pointless for us who are trying to help. Probably ok for customers posting a question but that's about it.

Re: Mobile view issue.

MercedesS — Mon, 07 Aug 2017 15:53:20 GMT

Yeah we understand that @MI5 but we cannot fix how the full view works under mobile But as I said, it is under our top priorities. I am sorry we cannot do anything else right now But... I will investigate!

Please, let us know what functionalities are you missing in case we don't have them all under our list!

Re: Mobile view issue.

MI5 — Mon, 07 Aug 2017 15:55:39 GMT

I've no other problems when using desktop view except the formatting issue as above.

Re: Mobile view issue.

Anonymous — Mon, 07 Aug 2017 17:47:48 GMT

I have the same issue using the community on my iPhone

Re: Mobile view issue.

Anonymous — Mon, 07 Aug 2017 19:04:39 GMT

Also on a thread bring back page 123 or whatever as I wanted to read or reply to latest comments on the O2 Ireland test and couldn't be bothered to keep clicking next to get to last page

Re: Mobile view issue.

Cleoriff — Mon, 07 Aug 2017 19:52:05 GMT

@liggerz87 wrote:
Also on a thread bring back page 123 or whatever as I wanted to read or reply to latest comments on the O2 Ireland test and couldn't be bothered to keep clicking next to get to last page

Yes we were discussing that here @Anonymous https://community.o2.co.uk/t5/Discussions-Feedback/New-threads/m-p/1064862/highlight/true#M93277

Re: Mobile view issue.

Anonymous — Mon, 07 Aug 2017 20:10:20 GMT

I'm not with it today haha thanx tho

Re: Mobile view issue.

MercedesS — Tue, 08 Aug 2017 08:41:35 GMT

@liggerz87 wrote:
Also on a thread bring back page 123 or whatever as I wanted to read or reply to latest comments on the O2 Ireland test and couldn't be bothered to keep clicking next to get to last page

Hello @Anonymous, done

Re: Mobile view issue.

MercedesS — Mon, 14 Aug 2017 14:02:46 GMT

Hello guys,

Any other suggestion for the mobile view that we can take a look?

Maybe we can find the way to fix them - like @Anonymous suggestion -till we wait for a new redesign?

Re: Mobile view issue.

Marjo — Fri, 10 Nov 2017 18:43:53 GMT

Good evening guys and happy Friday! As we are looking at the mobile view at the moment, it would be great to hear your thoughts on this: comparing to the full view, which functionality are you missing on the mobile view? We are compiling a list.

Re: Mobile view issue.

MI5 — Fri, 10 Nov 2017 18:48:40 GMT

Can't edit your posts.
No direct link to unread posts.
Can't add pictures, images, screenshots etc.

Re: Mobile view issue.

Cleoriff — Fri, 10 Nov 2017 19:23:18 GMT

@MI5 wrote:
Can't edit your posts.
No direct link to unread posts.
Can't add pictures, images, screenshots etc.

^^^^^^ Exactly that, which is why I wont use mobile to post... unless it's anything that requires none of the above actions.

Re: Mobile view issue.

MI5 — Fri, 10 Nov 2017 19:24:50 GMT

Some of us have no choice at times and it can be real hard work.

Re: Mobile view issue.

Glory1 — Fri, 10 Nov 2017 19:37:04 GMT

Can I add as I only have a mobile to work with I definitely have no option. I am constantly switching between Full and Mobile depending on what I'm posting.

Re: Mobile view issue.

Cleoriff — Fri, 10 Nov 2017 20:57:38 GMT

Yes I realise that some people have only a mobile to work with and I honestly have no idea how you cope with that. I wouldn't post if that was my only option..:smileysad:

Re: Mobile view issue.

jonsie — Fri, 10 Nov 2017 21:00:32 GMT

It's my only option too but it's strange how you get used to it. Slow but I'm okay with it now.

Re: Mobile view issue.

Glory1 — Fri, 10 Nov 2017 22:37:57 GMT

As I've never used anything but a mobile I have nothing else to compare it to. If I had a desk/laptop I might feel differently.

Only having a mobile, I've learned to use it the way others use a desk/laptop and so far I've no complaints. I can surf the net, email, order on line, download and play games, stream/download films and videos, skype, download/stream music and download and read books (though I tend to use my Kindle for this). And, of course, contribute to the Community. So all good 😊

I guess it's just a case of what you get used to.