topic 02UK TEXT SCAM? in Discussions & Feedback

02UK TEXT SCAM?

Anonymous — Thu, 03 Aug 2017 09:09:34 GMT

NEW SCAM. Text from 02 asking you to score service in your area. DO NOT REPLY IT WILL COST YOU MONEY. It's NOT 02

Re: 02UK TEXT SCAM - Beware

adamtemp64 — Thu, 03 Aug 2017 08:58:55 GMT

@Anonymous what is the number so people know

Re: 02UK TEXT SCAM - Beware

Cleoriff — Thu, 03 Aug 2017 08:59:20 GMT

@Anonymous wrote:
NEW SCAM. Text from 02 asking you to score service in your area. DO NOT REPLY IT WILL COST YOU MONEY. It's NOT 02

Hi @Anonymous Have you evidence of this?

Re: 02UK TEXT SCAM - Beware

MI5 — Thu, 03 Aug 2017 09:39:10 GMT

All phones will warn you that texting short codes may cost.
It doesn't mean they will or that it's a scam.

Re: 02UK TEXT SCAM - Beware

adamtemp64 — Thu, 03 Aug 2017 09:45:56 GMT

I do hope that @Anonymous comes back and updates with the number so it can be checked by admin @Marjo or @MercedesS

Re: 02UK TEXT SCAM - Beware

MercedesS — Thu, 03 Aug 2017 09:47:17 GMT

@adamtemp64 wrote:

I do hope that @Anonymous comes back and updates with the number so it can be checked by admin @Marjo or @MercedesS

We are on it

Re: 02UK TEXT SCAM?

Anonymous — Thu, 03 Aug 2017 09:59:42 GMT

Deleted the text so do not have the number it came in on. It's easy if you receive a text from the scammer (02uk) and you try to reply your phone will issue a warning that the reply will cost you money.

DO NOT REPLY

Re: 02UK TEXT SCAM?

MI5 — Thu, 03 Aug 2017 10:38:13 GMT

As I said above, attempting to text any short code will issue the warning. It does not mean it is a scam at all.

Re: 02UK TEXT SCAM?

MercedesS — Thu, 03 Aug 2017 12:31:51 GMT

Hello @Anonymous,

As they are telling you, and we requested by PM, please send us a copy of the text and the shortcode it’s come from to be able to investigate if it is a scam.

Re: 02UK TEXT SCAM?

Jedrzej244 — Fri, 25 Sep 2020 13:45:33 GMT

I got it too from 24747
Is it scam or not

Re: 02UK TEXT SCAM?

MI5 — Fri, 25 Sep 2020 13:53:13 GMT

@Jedrzej244 wrote:
I got it too from 24747
Is it scam or not

Shortcodes generally begin with 5, 6, 7 or 8 so I would be very suspicious.

Re: 02UK TEXT SCAM?

Ade_Bt — Tue, 29 Sep 2020 08:57:54 GMT

I was checking my bill last night and discovered that I had received 20 premium texts at 0.84333 each for a total of £16.66 - also worrying in that they didn’t come through to the phone. I complained to O2 using their chat function but all the girl could do was put a premium bar on my number - not very satisfying at all. I still have to pay for texts i never received! Reporting it to BBC Watchdog as i think people should be made aware of this.
I have been a loyal O2 customer for over 10 years - and this is how they treat me?! Time to change provider i think.

Ade

Re: 02UK TEXT SCAM?

MI5 — Tue, 29 Sep 2020 09:57:18 GMT

@Ade_Bt

Is it related to this issue?

https://community.o2.co.uk/t5/Pay-Monthly/Multiple-Texts-Off-84222-number-just-now/m-p/1393480#M212897

Re: 02UK TEXT SCAM?

Ade_Bt — Tue, 29 Sep 2020 10:18:06 GMT

Yes its related. Contacted O2 who kindly refunded.

Re: 02UK TEXT SCAM?

MI5 — Tue, 29 Sep 2020 10:19:07 GMT

@Ade_Bt wrote:
Yes its related. Contacted O2 who kindly refunded.

Re: 02UK TEXT SCAM?

Ade_Bt — Tue, 29 Sep 2020 10:19:48 GMT

I rang O2 and they stated that they were aware of the problem- and from the messages here I see I got off lightly with just 20. Bizarrely the texts fid not appear on my phone???