topic Contact preferences in Discussions & Feedback

Contact preferences

Slushpuppy1 — Thu, 29 Jun 2017 09:26:31 GMT

Over the last few days I have been getting several emails from o2 about there products. It Looks like my account settings have changed back to default without me changing them.
Just thought I'd let everyone else know do they can look at their settings.

Re: Contact preferences

MI5 — Thu, 29 Jun 2017 09:37:51 GMT

They've done it to many of us in the past but despite complaints, O2 deny it completely.

Re: Contact preferences

jonsie — Thu, 29 Jun 2017 11:23:12 GMT

Seems to happen all too often. People need to check regularly but once details have been passed on, these companies merely sell your number on again once they've finished harassing you!

Re: Contact preferences

MercedesS — Thu, 29 Jun 2017 11:33:49 GMT

Hello @Slushpuppy1, it is great to see you back!

Thanks for letting us know about your problem. As @jonsie and @MI5 said, lately we have read some users complaining about the same issue so, we will look into the matter right now and post any updates as we get them.

Guessing you know how to change it back while, right? Let us know and thanks again.