topic Re: upgrade options in Discussions & Feedback

upgrade options

Anonymous — Sun, 18 Jun 2017 16:49:22 GMT

so looking at clearing my refresh balance to upgrade and their is absolutley NO incentive what so ever to upgrade with o2. it comes back to the whole "New Customer" only senario. I have to say what is the point in staying with o2??? you are still charged an upfront cost, still charged full price, i remember when i was with Vodafone, you get given deals left right and centre to stay with them butr with o2 not a sausage...

Re: upgrade options

jonsie — Sun, 18 Jun 2017 16:52:21 GMT

The only advantage is being able to upgrade at any time by paying off the device. I that's not important then go for the best deal with whoever. And if roaming is important then O2 is not the network for you.

Re: upgrade options

Anonymous — Sun, 18 Jun 2017 17:00:12 GMT

im not fussed about roaming i have a work mobile for that, i just want a better deal then what I am paying right now 54 a month for unlt mins and text and 20gb of data, I could pay that go over o free and get ultd everything for that price and better signal coverage... 😞 o2 is by far the worst network for offering upgrade incentives

Re: upgrade options

Anonymous — Sun, 18 Jun 2017 17:01:40 GMT

the only decent deal is a s7 with a free fitbit 2

Re: upgrade options

DDRomford — Thu, 29 Jun 2017 17:21:43 GMT

Have you upgraded or found a better offer yet? If not, did you quote the deal you found elsewhere to O2? It seems that in order to keep you, they should at least offer to match it.
Have you looked on the Carphone Warehouse site? Some of their current double data deals are better than dealing directly with the network. I got my XZ Premium on O2 at the Carphone Warehouse with a better deal than O2 could offer.
Alternatively, if its a Refresh-type tariff you're interested in, Virgin do a similar 24 month contract called Freestyle. Virgin are 4G now and piggyback on EE.
If you're already sorted, I hope you're pleased with what you ended up with!

Re: upgrade options

MI5 — Thu, 29 Jun 2017 17:48:25 GMT

O2 don't need to price match.