topic Re: Does O2 share my phone number to 3rd party? in Discussions & Feedback

Does O2 share my phone number to 3rd party?

Anonymous — Mon, 05 Jun 2017 17:46:11 GMT

Today someone called me on my "additional" number and ask about a specific person (name).

He knows what my full name is, and no one has this number except O2 and my family. So how is it possible?

If O2 shared my data to the 3rd party companies I should know about it! This is my privacy!

How can I block sharing my data in the future?

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 17:52:04 GMT

You can choose to be contacted or not here in your MyO2.

Re: Does O2 share my phone number to 3rd party?

jonsie — Mon, 05 Jun 2017 18:09:07 GMT

The default setting is ON for marketing so the damage is done now unfortunately. I think every O2 customer has had their data compromised.

Re: Does O2 share my phone number to 3rd party?

Anonymous — Mon, 05 Jun 2017 18:15:54 GMT

Thank you very much

To O2: this option should be default disabled!

Re: Does O2 share my phone number to 3rd party?

Anonymous — Mon, 05 Jun 2017 18:22:43 GMT

Exactly and this text below is unfair (28 days!)

Save changes

If you’ve made changes to your contact preferences, you can save them below.
It can take up to 28 days for the changes to be made.

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 18:30:02 GMT

We all agree and everyone gets caught out, once!

Re: Does O2 share my phone number to 3rd party?

jonsie — Mon, 05 Jun 2017 18:30:45 GMT

And the really annoying thing that made everyone angry came a few months back when all of us who had switched marketing off suddenly started getting spam calls again. On checking we found that O2 had switched our marketing preferences back on.

O2 obviously denied this.....

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 18:33:49 GMT

Of course they did.
Obviously needed more revenue from defrauding customers by selling their numbers on.......

Re: Does O2 share my phone number to 3rd party?

jonsie — Mon, 05 Jun 2017 18:50:55 GMT

It pays to check your preferences regularly these days.

Re: Does O2 share my phone number to 3rd party?

Anonymous — Mon, 05 Jun 2017 19:04:26 GMT

I recorded my desktop and browser when I disabled this option
so I'm going to be rich when return to enable again 🤣😂🤑🤑

Re: Does O2 share my phone number to 3rd party?

pdfbt40 — Mon, 05 Jun 2017 19:12:43 GMT

Fine if you can actually access "My Contact Preferences". Customer Services say there's a problem downloading from the server as I sit watching the timer widget for tens of minutes.

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 19:18:02 GMT

@Anonymous wrote:
I recorded my desktop and browser when I disabled this option
so I'm going to be rich when return to enable again 🤣😂🤑🤑

Good luck with that, we all tried

Re: Does O2 share my phone number to 3rd party?

Cleoriff — Mon, 05 Jun 2017 19:21:10 GMT

O2 made changes to the functionality of MY O2. By doing so they conveniently changed the default settings for everyone. We noticed pretty quickly and changed back.....The damage was probably done by then

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 19:25:33 GMT

Mine have only just stopped but that's prob 'cause I've blocked all the spam numbers.
It was back in June 16 this all kicked off the first time so that's 12 months of harassment o2 have put me through........

Re: Does O2 share my phone number to 3rd party?

pdfbt40 — Mon, 05 Jun 2017 19:35:53 GMT

There is of course texting/calling 2220, depending who is helping you.
Unforunately texting STOP doesn't seem to achieve anything.
Calling them is more encouraging. A promising introductory message about all the annoying notifications, always followed by a message "We're very busy at the moment, Wait an hour and call back" !!!!

Re: Does O2 share my phone number to 3rd party?

MI5 — Mon, 05 Jun 2017 19:40:45 GMT

They don't want you to change it!