topic Re: Slow data when travelling in Discussions & Feedback

Slow data when travelling

Anonymous — Wed, 31 May 2017 09:08:20 GMT

Hi,

When I travel in Europe I never get 4G... only 3G but incredibly slow... so painfully slow that I can't even usually download WhatsApp pics. I hear other networks give great fast 4G to travellers. Can someone please explain why the speed is so slow abroad?

Kind regards

Josh

Re: Slow data when travelling

Cleoriff — Wed, 31 May 2017 09:10:22 GMT

O2 has no 4G roaming agreements with any countries abroad. The best you will get is 3G and thespeeds are awful

Re: Slow data when travelling

Cleoriff — Wed, 31 May 2017 09:12:39 GMT

Just to add some info on Roaming with O2 as from June 15th https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-quot-PAY-AS-YOU-GO-ONLY/m-p/1053311#M129252

Link to contract phones included

Re: Slow data when travelling

MI5 — Wed, 31 May 2017 09:15:04 GMT

O2 do not have any 4g roaming agreements and they also only buy very little bandwidth from the roaming networks, so all O2 data roaming is slow.

Re: Slow data when travelling

MI5 — Wed, 31 May 2017 09:16:23 GMT

Duplicate post here https://community.o2.co.uk/t5/Other-Products-Services/Slow-data-when-travelling/m-p/1053434

Re: Slow data when travelling

Anonymous — Wed, 31 May 2017 09:57:05 GMT

Will this change come 15th June? or are we destined to continue with dial up speeds?

Re: Slow data when travelling

jonsie — Wed, 31 May 2017 10:01:34 GMT

It's highly unlikely to change but we won't really know until after the 15th.