topic Re: Great O2 Customer service in Discussions & Feedback

Great O2 Customer service

Clifton84 — Sat, 29 Apr 2017 17:22:49 GMT

I would like to thank Norma who's been working non stop to get hold of dpd today. The driver went to the wrong house, which was no fault of O2, so I haven't received my parcel but Norma kept ringing them for 2 more hours but still no reply from the driver. Norma tried everything to get it re-delivered. So please someone pass on my many thanks. Great customer service.

Re: Great O2 Customer service

MI5 — Sat, 29 Apr 2017 17:29:38 GMT

@Martin-O2 @Marjo @MercedesS

One of the above will pass on your thanks for you.

Hope you get your phone soon.

Re: Great O2 Customer service

MercedesS — Mon, 01 May 2017 15:21:03 GMT

Thanks a lot @Clifton84 for sharing it with us We will pass it on to O2.

And thanks @MI5 for all the help