topic Simple Qs: 02 Simplicity in Discussions & Feedback

Simple Qs: 02 Simplicity

Anonymous — Sat, 29 May 2010 11:49:13 GMT

Hi,

I was wondering if I could get some clarification on the following three questions;

1. £5 top-up gives one unlimited text; does this mean cross-network?

2. If someone topsup a certain amount; will this amount be converted to credits? Or will this money be only converted to text/calls?

3. Is it easy to switch back and forth (on pay as you go)? I heard by text is the easiest way.

Many Thanks!

Simple Qs: 02 Simplicity

Anonymous — Sat, 29 May 2010 15:51:26 GMT

Pay and Go Simplicity is bought out of your credit once a month. You can change tariff once a month.

Simple Qs: 02 Simplicity

jonsie — Sat, 29 May 2010 16:02:48 GMT

The unlimited texts are cross network.
Any top up is normal credit from which your £5 is debited once a month. Any remaining credit left is yours to do with as you wish ie calls or web use.

Simple Qs: 02 Simplicity

Anonymous — Sat, 29 May 2010 17:14:05 GMT

Hi,

Thanks for the replies.

So let's say I got £0 credit today, I go to the shop and get a £5 voucher and top up... will I get unlimted text (cross-network) AND the £5 as normal credit which I can use during the month for phone calls? Or will I get unlimited text but £0 credit remaining...

I hope I'm making sense.. I just need to make sure sorry..

Simple Qs: 02 Simplicity

jonsie — Sat, 29 May 2010 20:13:13 GMT

You can't get a £5 voucher. Top up £10 and £5 is debited for your tariff, leaving £5 to do with as you wish. How can you expect unlimited texts to be free??

Simple Qs: 02 Simplicity

Anonymous — Sat, 29 May 2010 22:06:26 GMT

What do you mean? It's always been 'free'... I used to top up £10 and I used to get unlimited 02 texts the whole month, PLUS the £10 (I toped up with) stayed as credit in my phone which I used for phone calls... Do you call this free?

Simple Qs: 02 Simplicity

Anonymous — Sat, 29 May 2010 22:57:40 GMT

You're confusing the free allowance you get with the traditional tariffs (where you got to keep your top-up). With the new simplicity tariffs, which work more like a bolt-on.
To use your example, to get unlimited free texts on Text and Web you would need to top-up £30 in a month.
To buy unlimited texts on the Simplicity tariff costs £5.

Simple Qs: 02 Simplicity

jonsie — Sat, 29 May 2010 22:57:44 GMT

When you say you used to top up £10, what tariff were you on? Was that cross network texts or O2-O2? What tariff are you on now?

Simple Qs: 02 Simplicity

Anonymous — Sun, 30 May 2010 07:14:46 GMT

He would have been on the O2 Unlimited tariff which gave 12,000 free texts to O2 customers every month you topped up £10.
It sounds like he's changed to the £5 simplicity tariff, which deducts £5 from your credit once a month to buy unlimited texts to all UK networks.

Simple Qs: 02 Simplicity

Anonymous — Sun, 30 May 2010 17:00:10 GMT

Thanks prking, it makes all sense now..

Jst one last thing; a £30 initial topup is required for unlimted txt?

Thanks

Simple Qs: 02 Simplicity

jonsie — Sun, 30 May 2010 17:38:36 GMT

He would have been on the O2 Unlimited tariff which gave 12,000 free texts to O2 customers every month you topped up £10.
It sounds like he's changed to the £5 simplicity tariff, which deducts £5 from your credit once a month to buy unlimited texts to all UK networks.

That's what I thought.

Simple Qs: 02 Simplicity

Anonymous — Sun, 30 May 2010 21:21:37 GMT

Thanks prking, it makes all sense now..
Jst one last thing; a £30 initial topup is required for unlimted txt?
Thanks

No, where did you get that from?

Simple Qs: 02 Simplicity

Anonymous — Sun, 30 May 2010 21:26:53 GMT

Sorry, that's what I understood from the following;

"To use your example, to get unlimited free texts on Text and Web you would need to top-up £30 in a month.
To buy unlimited texts on the Simplicity tariff costs £5."

- I thought you have to topup £30 and each month £5 will be taken off... I was wrong.

But anyways I've taken up enough of your time, it's all clear now, thanks 2 all.

Simple Qs: 02 Simplicity

Anonymous — Sun, 30 May 2010 22:44:53 GMT

If you read the whole of that post you will see I was comparing your old tariff(where you needed to top-up £30 to get a free allowance of unlimited texts) with your Simplicity tariff (where texts costs £5).

Nowhere do I say you need to make an initial top-up.